- Enjoy participating in physical sports for overall physical and mental well-being
Md Pervez Karim
Truganina,Vic
Summary
Dynamic and reliable hospitality professional with 7 years of hands-on experience in the café and hospitality industry. Skilled in customer service, team leadership, and barista operations. Proficient in delivering an exceptional customer experience, managing café operations, and training staff. Known for working well under pressure and striving for excellence . Skilled in team leadership, inventory management, and ensuring high standards of quality. Adaptable and reliable, consistently delivering results through effective collaboration and problem-solving. Known for creating positive work environments and driving customer satisfaction.
Overview
7
7
years of professional experience
Work History
Cafe Supervisor
A Saint's Cafe
01.2022 - Current
- Supervised daily café operations and maintained a welcoming atmosphere.
- Led and motivated a team of baristas and café staff.
- Maintained high food preparation, cleanliness, and safety standards.
- Managed customer complaints and resolved issues promptly.
- Oversaw inventory and supply ordering.
- Developed seasonal menu items to boost sales.
Cook
Dad and Dave's Cafe
01.2019 - 12.2021
- Prepared meals according to standard recipes, focusing on quality and presentation.
- Assisted with menu planning and daily specials.
- Ensured compliance with health and safety regulations.
- Collaborated with kitchen and front-of-house staff for timely service.
Barista
Footscray Doughnuts and Coffee
07.2018 - 12.2021
- Expertly prepared coffee, espresso-based beverages, and specialty drinks with attention to detail.
- Delivered high-quality beverages during peak hours.
- Provided friendly and efficient customer service.
- Maintained café equipment and cleanliness.
- Assisted with stock rotation and supply management.
- Worked closely with team members for smooth operations.
Education
Master - International Hotel Management
Torrens University
Diploma - Hospitality
Altec College
01.2021
Cert 4 - Cookery
Altec College
01.2020
Cert 3 - Cookery
Altec College
01.2019
Advance Diploma - Business
Victoria University
01.2019
Skills
- Customer Service Excellence
- Barista Skills & Coffee Preparation
- Team Leadership & Staff Supervision
- Food & Beverage Service
- Cafe Operations Management
- Training & Development
- Menu Planning & Food Preparation
- Time Management & Multitasking
- Conflict Resolution
- Inventory Control & Stock Management
Interests
Visa & Residency Status
Currently holding a spouse visa with permanent residency expected in May 2026. Full-time work permit (Available 7 days a week).
Additional Information
Passionate about enhancing skills and pursuing opportunities for career advancement in any industry. Fluent in English, Bangla, Hindi, and Urdu.
Timeline
Cafe Supervisor
A Saint's Cafe
01.2022 - Current
Cook
Dad and Dave's Cafe
01.2019 - 12.2021
Barista
Footscray Doughnuts and Coffee
07.2018 - 12.2021
Diploma - Hospitality
Altec College
Cert 4 - Cookery
Altec College
Cert 3 - Cookery
Altec College
Master - International Hotel Management
Torrens University
Advance Diploma - Business
Victoria University
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