Summary
Overview
Work History
Education
Skills
Timeline
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Md Amdadul Haque Kawser

Sydney ,Burwood

Summary

"As a driven university student, I possess a natural self-motivation and a relentless work ethic. With a rich background in leadership skills, customer service, kitchen operations, cleaning, and hospitality, I have honed my skills in diverse settings. I excel both as a collaborative team player and a proactive self-starter, consistently demonstrating the ability to take initiative. By leveraging my track record of success, I am committed to upholding an exceptional standard of proficiency."

Overview

2
2
years of professional experience

Work History

Customer Service

Shwapno Super Shop
09.2022 - 06.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Kitchen Hand

Kacchi Vhai
01.2021 - 09.2021
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Provided professional services and support in a dynamic work environment.

Education

Bachelor Of Information Technology - Cybersecurity

CQ University Sydney
400 Kent St, Sydney NSW 2000

Skills

  • Customer Service
  • Customer Complaint Resolution
  • Payment Collection
  • Cash Handling
  • Customer Relations
  • Call Response and Transfer
  • Cash Drawer Balancing
  • Problem-Solving
  • Time Management
  • Problem Resolution

Timeline

Customer Service

Shwapno Super Shop
09.2022 - 06.2023

Kitchen Hand

Kacchi Vhai
01.2021 - 09.2021

Bachelor Of Information Technology - Cybersecurity

CQ University Sydney
Md Amdadul Haque Kawser