MD Anwar Hossain
Armstrong Creek,VIC
Summary
Driven by results, I leveraged my problem-solving abilities and cash handling skills at Spotlight Geelong to enhance customer satisfaction and sales. Demonstrating reliable responsibility and a goal-oriented approach, I significantly contributed to team efforts and business growth, mastering both customer service and operational efficiency. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Spotlight Geelong
04.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Retail Team Member
Caltex Service Station
07.2020 - 03.2022
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Streamlined checkout process by efficiently handling cash register operations, minimizing wait times for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Kitchen Prep Cook
Roxburgh Park Hotel
10.2014 - 03.2019
- Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Addressed and resolved customer complaints to increase trust and satisfaction.
- Trained and assisted new kitchen staff members.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Education
Master Of Professional Accounting -
Charles Sturt University
Melbourne, VIC11.2018
Skills
- Cash Handling
- Goal-Oriented
- Processing payments
- Visual Merchandising
- Friendly and Helpful
- Reliable and Responsible
- Attention to Detail
- Multitasking
- Item Ticketing and Pricing
- Problem-solving abilities
Timeline
Sales Assistant
Spotlight Geelong
04.2022 - Current
Retail Team Member
Caltex Service Station
07.2020 - 03.2022
Kitchen Prep Cook
Roxburgh Park Hotel
10.2014 - 03.2019
Master Of Professional Accounting -
Charles Sturt University
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