Md Ariful Islam
Sydney,NSW
Summary
Seasoned expert with a prosperous career at Woolworths, who also possesses knowledge in customer servicing and teamworking. Proficient in trouble-shooting and operating in POS systems, maximizing customer satisfaction at all times. Able to pay attention to details and reach targets, leading to 20% boosts in efficiency. Keen to transfer skills in an interdependent environment.
Overview
1
1
year of professional experience
Work History
Team Member
Woolworths
04.2024 - Current
- Assisted team in daily operations, ensuring smooth workflow and timely task completion.
- Learned safety protocols and operational standards to maintain a secure work environment.
- Collaborated with colleagues to meet customer service expectations and enhance satisfaction.
- Processing of Orders & Payments: Orders, invoicing, returns, and refunds.
- Escalated problems if needed.
Education
Master of Science - Construction Management
Central Queensland University
Sydney, NSW07-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Workplace safety
- Goal setting and achievement
- Product knowledge
- Relationship building
- Willingness to learn
- POS systems
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Limited Working
Timeline
Team Member
Woolworths
04.2024 - Current
Master of Science - Construction Management
Central Queensland University