Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Md Mahadi Hasan

Summary

Dynamic professional with a strong background in customer service and kitchen operations. At Shwapno, I enhanced sales reporting and improved inventory management, while at Kacchi Bhai, I ensured kitchen efficiency and hygiene. Skilled in client management and collaborative teamwork, I excel in delivering exceptional service and driving operational success.

Overview

2
2
years of professional experience

Work History

Kitchen Hand

Kacchi Bhai
10.2023 - 06.2024
  • Key Responsibilities & achievements :


Assist with food prep (cutting, peeling, chopping).

Maintain kitchen cleanliness and hygiene.

Wash dishes and kitchen tools.

Store and organize ingredients.

Follow food safety rules.

Support chefs during busy hours.

Customer Service Representative

Shwapno
08.2022 - 05.2023
  • Key Responsibilities & Achievements:

    Handled cash register and ETPOS machine efficiently, ensuring smooth customer transactions.

    Generated daily, weekly, and monthly sales reports, helping management track performance and forecast trends.

    Managed stock replenishment by transferring items from the backend storage to the sales floor.

    Performed daily inventory checks, placing older stock at the front (FIFO method) to minimize product wastage.

    Conducted business and system process analysis, contributing to the improvement of internal operations and workflow.

    Provided exceptional customer service by greeting customers and guiding them to their desired products.

Education

Master of Science - Project Management

Central Queensland University
07-2025

Skills

  • Customer Service
  • Reporting
  • Sales
  • Marketing
  • Client management
  • Splitting Products
  • Leadership
  • Collaborative teamwork

Interests

  • Cars
  • Travelling
  • Music
  • Books
  • Meeting with new people

Languages

English
Full Professional
Bengali
Native or Bilingual

Timeline

Kitchen Hand

Kacchi Bhai
10.2023 - 06.2024

Customer Service Representative

Shwapno
08.2022 - 05.2023

Master of Science - Project Management

Central Queensland University
Md Mahadi Hasan