Summary
Work History
Education
Skills
Languages
Timeline
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MD Mehedi Hasan Rakib

Darlinghurst,NSW

Summary

Dynamic and results-oriented professional with a proven track record at EzyMart and IGA excelling in customer service and satisfaction. Demonstrated ability to maintain composure in high-pressure situations, ensuring efficient operations and team safety. Skilled in communication and teamwork, consistently contributing to enhanced customer experiences and team success.

Work History

Customer Service Cashier

EzyMart
Parramatta, NSW
02.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Team Member

IGA Supermarket
Darlinghurst, NSW
04.2024 - 06.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor Of Information Technology - Network Design And Management

University of Wollongong
Sydney, NSW

Skills

  • Communication skill
  • Teamwork
  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

English,Hindi and Bengali
Native or Bilingual

Timeline

Team Member

IGA Supermarket
04.2024 - 06.2024

Customer Service Cashier

EzyMart
02.2024 - Current

Bachelor Of Information Technology - Network Design And Management

University of Wollongong

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MD Mehedi Hasan Rakib