Summary
Overview
Work History
Education
Skills
Cyber Security Project Experience
Timeline
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Md Shabbir Hossain Khan

Canberra,Australia

Summary

Emerging Cyber Security Analyst with a strong foundation in enterprise security, cyber risk management, and governance, risk, and compliance (GRC) principles. Experienced in supporting security assessments, incident response fundamentals, and data protection within regulated and high-trust environments. Proven ability to work in 24/7 SOC-style operations. Brings hands-on exposure to security monitoring, vulnerability testing, and risk identification through formal cybersecurity training and practical project work. Australian Citizen with eligibility to obtain security clearance if required.

Overview

11
11
years of professional experience

Work History

Service Officer

Australia Post
Canberra, Australia
06.2024 - Current
  • Perform identity verification services, including Australian Passport interviews and TFN applications
  • Deliver services in a highly regulated, security-sensitive government environment
  • Handle sensitive personal and financial data in compliance with government security standards
  • Identify, troubleshoot, and resolve customer and system issues efficiently
  • Maintain strict confidentiality, audit accuracy, and data integrity

Service Analyst (Guardian Centre - 24/7 Operations)

Seeing Machines Ltd
Canberra, Australia
08.2021 - 05.2024
  • Monitored AI-driven video systems for operational and security compliance, ensuring real-time awareness of system performance
  • Analysed system-generated events to identify instances of fatigue, distraction, and potential operational risks, enhancing safety protocols
  • Translated complex technical findings for enterprise clients into clear, actionable insights, facilitating informed decision-making
  • Worked closely with engineers and analysts to maintain service continuity and accuracy
  • Classified incidents using predefined thresholds and escalation frameworks
  • Maintained compliance with confidentiality, privacy, and data protection standards
  • Key Achievement: Awarded Excellence in Customer Service (2023) for outstanding analytical support and stakeholder engagement

System Engineer - Gateway Operations

Summit Communications Ltd
Bangladesh
09.2014 - 06.2017
  • Monitored enterprise IP networks with Cacti, Observium, MRTG, and NMS tools to ensure optimal performance and reliability
  • Configured and supported routing, switching, VLANs, OSPF, BGP, and IPsec VPNs
  • Coordinated with international carriers (TATA, Singtel, Telecom Malaysia, Bharti) to facilitate seamless connectivity and service delivery
  • Supported data centre migration activities and operational change management to enhance system stability and minimize downtime
  • Implemented URL and site blocking in line with regulatory compliance requirements

Education

Certificate IV - Cyber Security

Canberra Institute of Technology (CIT)
Canberra, ACT

Master of Science - Telecommunication Engineering

Linnaeus University
Sweden

Bachelor of Science - Electrical & Electronic Engineering

American International University Bangladesh (AIUB)
Bangladesh

Skills

  • Incident Detection, Triage & Escalation
  • SIEM Monitoring (Splunk – HIDS/NIDS)
  • Intrusion Detection Systems (IDS/IPS)
  • Understanding Frameworks of NIST, ISO 27001
  • Network Security Fundamentals (IP, VLAN, OSPF, BGP, VPN)
  • Threat Analysis & Log Investigation
  • Identity, Access & Data Protection Awareness
  • Risk Awareness & Security Compliance

Cyber Security Project Experience

  • Defensive Security Project, Simulated brute force and DoS attacks against a test FTP server using Kali Linux, Implemented HIDS and NIDS with Splunk for real-time detection and alerting, Conducted SQL injection attacks on a controlled XAMPP-hosted environment, Analysed logs and attack patterns to validate SIEM effectiveness
  • Offensive Security Project, Performed ethical hacking exercises against DVWA, Exploited SQL injection and DoS vulnerabilities in a controlled lab environment, Documented findings and remediation insights

Timeline

Service Officer

Australia Post
06.2024 - Current

Service Analyst (Guardian Centre - 24/7 Operations)

Seeing Machines Ltd
08.2021 - 05.2024

System Engineer - Gateway Operations

Summit Communications Ltd
09.2014 - 06.2017

Certificate IV - Cyber Security

Canberra Institute of Technology (CIT)

Master of Science - Telecommunication Engineering

Linnaeus University

Bachelor of Science - Electrical & Electronic Engineering

American International University Bangladesh (AIUB)
Md Shabbir Hossain Khan