Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

MD Shahebul Hassan Sabbir

Langford,Australia

Summary

Detail-oriented Bookkeeper well versed in payroll, accounts payable, and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Woolworths
05.2022 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organised store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Finance Officer

Sunnyside Developers LTD.
01.2021 - 04.2022
  • Used XERO to prepare monthly reconciliation of bank accounts and take corrective actions on deviations.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.

Bookkeeper

Solace Partners
10.2019 - 10.2020
  • Maintained and processed invoices, deposits and money logs.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Verified accurate record keeping processes, reducing financial inconsistencies
  • Completed payroll for employees and maintained detailed records of procedures

Ride Operator

Luna Park In Coney Island
01.2019 - 09.2019
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.

Accounts Receivable Officer

Jamuna Bank
02.2016 - 03.2017
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Posted customer payments by recording cash, checks and credit card transactions.

Education

Master of Professional Accounting - Accounting

The University of Technology Sydney
Sydney, NSW
12.2018

BBA - Accounting

North South University
Dhaka Bangladesh
12.2015

Skills

  • MYOB
  • XERO
  • Credit Card Payment Processing
  • Payroll Preparation and Processing
  • Customer Relations
  • Retail Sales Customer Service
  • Accounts Payable and Accounts Receivable
  • Invoice Statements
  • Microsoft Office
  • Account Reconciliation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Customer Service Representative

Woolworths
05.2022 - Current

Finance Officer

Sunnyside Developers LTD.
01.2021 - 04.2022

Bookkeeper

Solace Partners
10.2019 - 10.2020

Ride Operator

Luna Park In Coney Island
01.2019 - 09.2019

Accounts Receivable Officer

Jamuna Bank
02.2016 - 03.2017

Master of Professional Accounting - Accounting

The University of Technology Sydney

BBA - Accounting

North South University
MD Shahebul Hassan Sabbir