Md.Shakhaout Hossain Rifat
Bankstown,NSW
Summary
Willing to work in any retail, hotel, or customer service setting where success is achieved through genuine effort, diligence, imagination, and commitment to one's work. I want a good work atmosphere that will allow me to show off my skills. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
Work History
Manager
Burgertory
11.2023 - 06.2024
- Communicated with each and every customer in every shift
- Provided them a homely environment where they can enjoy their Burger
- Engaged with every customer
- Assisted the employees to run the restaurant
- Collected the feedback of the customer about the food and experience
Console Operator
Metro
05.2024 - 06.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Team Member
Five Star Groceries
12.2023 - 05.2024
- Operated cash register and sales scanner to itemize and total customer's purchases; bag merchandise/groceries
- Collected payment from customers and made a change
- Followed company work processes to receive, open and unpack cartons and totes; store merchandise in the stock room or move directly to the sales floor
- Maintaining stock levels and liaising with management regarding updates and stocks
- Participating in stock takes, checking shelf prices and verifying product expiry date
Console Operator
7 Eleven Gas Station
02.2024 - 04.2024
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Maintained spreadsheets of data across multiple systems.
Crew Member/Team Member
City Convenient Store
03.2023 - 08.2023
- Operated cash register and sales scanner to itemize and total customers purchases
- Collected payment from customers and made change
Education
Masters - Sustainable Leadership Management
Charles Darwin University
BBA - Finance
North South University
BangladeshSkills
- Excellent communication
- Customer Service
- POS system operation
- Speed and efficiency
- Attention to detail
- Multi-tasking
- Teamwork
- Perfect physical fit
- Relationship-building
Additional Information
Driving License:
Australian Unrestricted Full License
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Console Operator
Metro
05.2024 - 06.2024
Console Operator
7 Eleven Gas Station
02.2024 - 04.2024
Team Member
Five Star Groceries
12.2023 - 05.2024
Manager
Burgertory
11.2023 - 06.2024
Crew Member/Team Member
City Convenient Store
03.2023 - 08.2023
Masters - Sustainable Leadership Management
Charles Darwin University
BBA - Finance
North South University
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