Summary
Overview
Work History
Education
Skills
References
Timeline
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Md Shihab Rahman

Ryde,NSW

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Operations Manager

Zara Inditex
10.2022 - Current
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.

Stockroom Supervisor

Accent Group Ltd (Skechers)
05.2022 - 09.2022
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Streamlined stock management processes for increased efficiency and reduced waste.
  • Optimized warehouse organization for improved accessibility and faster order fulfillment times.
  • Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.

Store Manager

Chatime
01.2020 - 05.2022
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

Master of Health Science - Health Administration

Western Sydney University
Sydney, NSW
11.2019

Bachelor of Science - Microbiology

St. Xavier’s College
Calcutta, India
07.2016

Skills

  • Team Leadership
  • Project Management
  • Risk Management
  • Budget Administration
  • Safety Oversight
  • Customer Relations
  • Operations Management
  • Performance Monitoring
  • Staff Supervision
  • Inventory Coordination

References

  • Enkhchimeg Enkhtuvshin, Store Manger, ZARA Chatswood, 0414299800
  • Arpan Majumdar, Regional Manager, Mad Mex Australia , 0451581607

Timeline

Operations Manager

Zara Inditex
10.2022 - Current

Stockroom Supervisor

Accent Group Ltd (Skechers)
05.2022 - 09.2022

Store Manager

Chatime
01.2020 - 05.2022

Master of Health Science - Health Administration

Western Sydney University

Bachelor of Science - Microbiology

St. Xavier’s College

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Md Shihab Rahman