Meagan Pyke
Swansea,TAS
Summary
Dynamic retail professional with proven expertise in sales promotion and customer assistance honed at Eastcoast Supermarkets Morris. Excelled in POS system operation and conflict resolution, significantly enhancing customer satisfaction and sales. Skilled in both hard and soft skills, including cash handling accuracy and upselling strategies, driving results beyond expectations.
Overview
6
6
years of professional experience
Work History
Retail Worker
Eastcoast Supermarkets Morris
Swansea, TAS
04.2018 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered incoming calls and emails to provide product information, features and benefits.
- Increased sales and customer satisfaction through personalized servicing.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Degree -
Triabunna District High School
Triabunna, TAS2019
Skills
- Store Cleaning
- Sales Promotion
- Cash Handling Accuracy
- Sales proficiency
- Display Maintenance
- Stock replenishment
- Merchandise Display
- Professional Appearance
- Retail transactions processing
- POS System Operation
- Complaint Handling
- Inventory Tracking
- POS Systems
- Conflict resolution techniques
- Customer Assistance
- Cash Register Operation
- Payment Processing
- Upselling strategies
Additional Information
I am a hard working individual
I love working with all kinds of people
I injoy social interactions
I love helping people
Timeline
Retail Worker
Eastcoast Supermarkets Morris
04.2018 - Current
High School Degree -
Triabunna District High School