Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meah Spralja

Figtree,NSW

Summary

Currently studying a Bachelor of Arts (Psychology) and Bachelor of Business (Marketing) at the University of Wollongong. My Certificate II in Business Services has equipped me with practical office and administrative skills such as scheduling, document handling, and digital communication. With experience in both retail and professional support roles, I bring strong organisation, communication, and client service skills. I’m eager to support a psychology practice with professionalism, flexibility, and care.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Glue Store
09.2022 - Current
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Customer Service Team Member

Zambrero
11.2020 - Current
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Trained staff on operating procedures and company services.
  • Managed timely and effective replacement of damaged or missing products.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor of Arts(psychology)/Bachelor of Business - Marketing And Psychology

University of Wollongong
Wollongong, NSW
01-2028

High School Diploma -

St Marys Star of The Seas College
Wollongong
10-2022

Skills

  • Advanced computer skills
  • Schedule management
  • Appointment scheduling
  • Expense management
  • Errands
  • Commitment to quality and service
  • Multitasking and organization
  • Office supply management
  • Organizing and preparing meetings
  • Time management
  • Spreadsheet management

Timeline

Retail Assistant

Glue Store
09.2022 - Current

Customer Service Team Member

Zambrero
11.2020 - Current

Bachelor of Arts(psychology)/Bachelor of Business - Marketing And Psychology

University of Wollongong

High School Diploma -

St Marys Star of The Seas College

Similar Profiles

CREATE PROFILE
Meah Spralja