Medina Marjane
North Gosford,NSW
Summary
Adaptable with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills.
Overview
4
4
years of professional experience
Work History
Cafe Worker
The Good Bits Co
Gosford, NSW
01.2022 - 06.2022
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Notified management of product and supply shortages to reduce disruption in availability.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Registered Nurse, Medical-Surgical Unit
NSW Health
North Gosford, NSW
04.2018 - 09.2021
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Audited charts and reviewed clinical documents to verify accuracy.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Education
Bachelor of Nursing - Nursing
University of Newcastle
Central Coast, NSW01.2018
Skills
- Coffee and Tea Service
- Food and Beverage Service
- Serving and Bussing
- Kitchen Safety Standards
- Daily Food Preparation
- Teamwork and Collaboration
- Cash Drawer Operations
- Customer Service
- Dependable and Cooperative
- Front of House Management
Timeline
Cafe Worker
The Good Bits Co
01.2022 - 06.2022
Registered Nurse, Medical-Surgical Unit
NSW Health
04.2018 - 09.2021
Bachelor of Nursing - Nursing
University of Newcastle