Meer Deliwala
Toongabbie,NSW
Summary
Dynamic Food and Beverage Attendant at Kickin’Inn, skilled in optimizing order accuracy and enhancing guest services. Proven adaptability under pressure, facilitating staff training and mentorship. Achieved a 20% reduction in wait times by coordinating front-of-house and back-of-house efforts. Committed to maintaining dining room organization and food safety standards.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Kickin’Inn
Parramatta, NSW
01.2023 - 09.2025
- Facilitated training and mentorship for staff on service protocols and customer engagement techniques.
- Optimized food and beverage order management to enhance customer satisfaction through prompt service and accurate delivery.
- Optimized resource allocation and coordinated efforts between front-of-house and back-of-house teams to minimize wait times during peak hours.
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in food preparation and presentation, contributing to an appealing dining experience.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Operated point-of-sale systems accurately, processing transactions efficiently.
- Trained new team members on service protocols and menu knowledge to enhance team performance.
Education
Bachelor of Psychology -
Macquarie University
Sydney, New South Wales, NSWSkills
Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Food preparation
- Guest services
- Phone orders
- Menu expertise
- Cross-training capabilities
Reliability and punctuality
Food safety
Kitchen support
Food preparation
Guest services
Dining room organization
Order accuracy
Inventory
Phone orders
Timeline
Food and Beverage Attendant
Kickin’Inn
01.2023 - 09.2025
Bachelor of Psychology -
Macquarie University