Meg duncan
cartwrightshill
Summary
Proven team player and customer service expert from North Shore Cafe, I can maintain cleanliness and managing high-pressure situations with a calm demeanour. Excelled in enhancing customer satisfaction and supporting team dynamics, showcasing strong time management. Achieved notable efficiency in workflow and service quality.
Overview
6
6
years of professional experience
Work History
Cleaner
Spot on Cleaning
01.2023 - 06.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Cafe Worker
North Shore Cafe
02.2019 - 05.2021
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
Cafe Worker
Infuso
05.2021 - Current
Education
High School Diploma -
Wagga Wagga High School
Wagga Wagga, NSW09-2024
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Attention to detail
- Surface cleaning
- Computer skills
- Time management
- Menu memorization
- Issue resolution
Timeline
Cleaner
Spot on Cleaning
01.2023 - 06.2024
Cafe Worker
Infuso
05.2021 - Current
Cafe Worker
North Shore Cafe
02.2019 - 05.2021
High School Diploma -
Wagga Wagga High School
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