Megan Sheehan

•Promoted various skincare solutions to increase sales.

Successfully conducted various facial treatments.

•Scheduled clients for various appointments.

Handled customer grievances effectively.

•Planned and evaluated treatment timelines.

•Maintained cleanliness and hygiene of clinic facilities.

• Demonstrated expertise in performing laser hair removal treatments using state-of-the-art Syneron Candela Gentlelase Pro & Nd:YAG machines
• Conducted thorough skin analysis, assessing conditions and recommending appropriate products and treatments
• Efficiently managed product purchases, inventory, and customer requests to ensure seamless operations
• Established a strong community reputation by consistently exceeding customer expectations and fostering strong client relationships
• Conducted comprehensive consultations to understand clients' desired outcomes and tailored treatments accordingly.

•Excelled in communication with clients and team members.

• Ability to multitask and work under pressure

• Cash handling and POS systems

• Inventory management

• Cleanliness and sanitation

• Friendly, approachable, and professional demeanor

• Welcoming visitors and directing them to the appropriate department or person.
• Managing incoming calls, directing them to the relevant departments, or taking messages.
• Coordinating meetings, appointments, or events for staff members.
• Sorting and responding to emails or forwarding them to the appropriate recipients.

• Provided massage services to clients using safe, appropriate massage techniques
• Solicited feedback and responded accordingly
• Observed clients reaction to massage and modify if necessary
• Work well in fast paced environment, high pressure while remaining calm and courteous in an award winning spa
• Explain, recommend and promote varient of spa menu items
• Attend spa meetings monthly.