MEGAN TESTRO

• Managed a caseload of clients' bio-psychosocial needs through structured, task-focused assessments.
• Compiled collateral for constructing bio-psychosocial formulations.
• Fostered meaningful therapeutic rapport with clients through frequent communication over the phone and in person. Facilitated discussions unpacking environmental impacts and relational dynamics.
• Performed clinical assessments to evaluate mental states related to medications, symptoms and coping strategies.
• Liaised effectively with general practitioners, NDIS coordinators, and caregiving teams to align care strategies.
• Coordinated assistance from both internal and external local area services.
• Collaborated with the multi-disciplinary team to monitor client progress and discuss concerns during weekly reviews.
• Conducted comprehensive risk assessments for family violence using the MARAM framework with FVISS, CISS, RAMP and community services.

• Supported clients with complex mental health needs in an acute inpatient setting as part of a multi-disciplinary team
• Conducted social work assessments, identified psychosocial risks, crisis interventions and developed individualised treatment plans to manage admission and support with discharge planning
• Facilitated groups in collaboration with the peer support worker
• Advanced relationships with local support services to ensure effective safety planning for clients.

• Showcased versatility in service delivery team roles.
• Facilitated access to resources and information grounded in an intersectional feminist framework.
• Provided in-person, phone, and email support with an emphasis on empathetic listening.

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• Crafted a person-centered, non-intrusive, collaborative approach while effectively functioning as part of multi-disciplinary teams.
• Facilitated group activities enhancing client's social skills.
• Reconciled critical social work theories, through regular discipline specific supervision sessions.

• Demonstrated values of compassion, tolerance, and hope in line with cultural awareness & organisational principles
• Conducted assessments of the multiple needs and complex barriers of people seeking asylum
• Collaborated with the team leader to establish an intervention based on organisational ethical standards, including internal and external referrals to access services

• Addressed safety concerns following hospital protocols.
• Developed skills in psychosocial assessments, incorporating social work theories, and formulating intervention plans, with the assistance of the supervisor and team.
• Managed independent case studies from the initial assessment of inpatients to discharge plans.
• Experience with electronic systems to accurately document and communicate.