Meghana Krishna Marur
Keysborough
Summary
A motivated and enthusiastic student with a strong passion for psychology. Known for excellent communication skills and teamwork, I am eager to contribute to and thrive in a dynamic academic environment. My extensive experience in working with people has prepared me to engage fully in my studies and make meaningful connections with peers and faculty. I am excited about the opportunity to deepen my understanding of psychology and develop both personally and academically through this Honours course.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Keysborough Superclinic
12.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
Tutor
Spectrum Tutoring Centre
01.2023 - Current
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Led tutoring workshops for groups of students with related tutoring needs.
- Maintained records of student assessments, tutoring activities and results.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Mentored and coached students with focus on developing independence and self-confidence.
Admin Assistant
Lil' Stars Family Day Care Scheme
01.2022 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Tutoring Assistant
Kumon Tutoring Centre
06.2022 - 01.2023
- Provided constructive feedback on assignments, helping students improve their writing skills and critical thinking abilities.
- Contributed to a positive classroom environment by effectively managing behavior issues in conjunction with the lead tutor's guidance.
- Developed strong rapport with students, ensuring a comfortable and productive learning environment.
- Managed administrative tasks such as maintaining accurate records of student attendance, progress reports, and lesson materials.
- Incorporated real-world examples into lessons to make content relatable and engaging for students across all subject areas.
- Promoted independent learning habits through guided practice exercises that challenged students without overwhelming them.
Education
Bachelor of Science (Extended Major in Psychology) -
Monash University
Clayton, VIC11.2024
The Mac.Robertson's Girls' High School
Melbourne, Victoria12.2021
Skills
- Excellent verbal and written communication skills
- Ability to work well independently and in a diverse team to achieve positive outcomes
- Ability to keep calm and focused while under pressure
- Strong problem-solving skills and an analytical thinker
- Punctual, reliable and self-motivated
- Excellent emotional awareness
WORK EXPERIENCE PLACEMENT
Monash Medical Centre
Midwifery Ward + Monash Children's Hospital NICU Ward
2019
Volunteer Experience
2019, 2020: Rotary Club Interact Member
2020, 2021: The Smith Family Student2Student Program Participant
2020, 2021: Event Manager/ Ambassador for ‘Letters Against ISO’
2020-2022: Head of Marketing at ‘It’s Our Time’ Organisation
2020-2022: Interviewer and Podcast Director at ‘Global Youth Stories’
2020-2022: Ambassador at Teen Health 101
2023-current: Monash Health Volunteer - Kingston Rehabilitation Centre Ward Ambassador
2023-current: Anxiety Recovery Centre - Body Dysmorphic Disorder Support Group Facilitator
References
- Winarta Julius
Current employer at Keysborough Superclinic
Email: winartayj@phgroup.com.au
Mobile: 0474 191 281
- Stephanie Nguyen
Former employer at Spectrum Tuition Centre
Email: stephanienguyen@spectrumtuition.com
Mobile: 0451 857 722
Timeline
Medical Receptionist
Keysborough Superclinic
12.2023 - Current
Tutor
Spectrum Tutoring Centre
01.2023 - Current
Tutoring Assistant
Kumon Tutoring Centre
06.2022 - 01.2023
Admin Assistant
Lil' Stars Family Day Care Scheme
01.2022 - 08.2023
Bachelor of Science (Extended Major in Psychology) -
Monash University
The Mac.Robertson's Girls' High School
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