Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mekaela Jessica Bartlett

Upper Coomera

Summary

I am a well educated spa professional with a strong comprehensive background in therapeutic treatments and delivering top tier client care. I would consider myself as a dynamic, calm and professional spa therapist holding a Cert III in Beauty Services and a Diploma in Beauty Therapy. I have over 7 years of extensive experience working at salons and in luxury settings such as Pure Indulgence and QT Hotel - SpaQ on the Gold Coast.

I have proven ability to create a memorable, relaxing and rejuvenating experience through personalised consultations and my sort after - expert touch. I am most passionate about relaxation massage therapy especially deep tissue. I also have a strong understanding of the skins microbiome, key active ingredients, skincare product recommendations and course of application.

I enjoy showcasing my commitment to excellence and enhancing client satisfaction through cusotmised service and attention to detail. I have been recognised as Retail Student of the Year 2018, as well as Employee of the month in 2022 at SpaQ.

Overview

6
6
years of professional experience

Work History

Beauty Therapist

Pure Indulgence Indooroopilly
03.2019 - 09.2019
  • Confident in ALL areas of female waxing, 60min deep tissue/relaxation massages, full manicures and pedicures, customised eyelash and brow tinting, spray tanning. Also male waxing experience with chest, back, brows and nostrils.
  • Extensive skincare and product knowledge with Dermalogica and Yuva to effectively help with clients homecare skin routine.
  • Recommended series sale packages and products that specifically target clients desired concerns and beauty needs. Mostly sold massage series and upgrades during treatment.
  • Tidied, set up and shut down rooms according to specific requirements for clients or therapist for the next day.
  • Helped maintain washing/drying and kitchen clean up whilst stocking up towel loads throughout the day for smooth operation in between clients.
  • Marked off invoices of salon supplies and restocked items accordingly in each room or allocated storage areas.

REFERENCES

  • Camille Gallagher - Former Manager Pure Indulgence (07) 3878 2588
  • Bree Woods - Former 2IC Manager Pure Indulgence (0420 204 679)

Spa Therapist

SpaQ QT Hotel
02.2020 - Current
  • Performed custom consultations and personalised spa treatments, including 90 minute massages, 90 minute facials, 3 hour packages, spa manicures and pedicures, waxing, tinting, body scrubs and wraps.
  • Utilised advanced massage skills, techniques and adjusting pressure to address specific client needs and preferences.
  • Extensive product and key ingredient knowledge in USPA and Skeyndor skincare ranges.
  • Maintained cleanliness and organisation of treatment and prep rooms ensuring a tidy and welcoming space.
  • Received numerous 5 star Google reviews regarding my highly skilled therapy and attentive touch.
  • Mentored junior therapists, providing training on techniques and customer service excellence.
  • Educated clients on post- treatment care, product advice and wellness practices to promote long lasting benefits from spa services.
  • Developed strong relationships with local and inter-state clients and received many generous cash/digital tips with frequent requested bookings.
  • Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.

REFERENCES

  • Sarah Hayes - Current SpaQ Manager (0426 286 808)
  • Carla McGill - Current SpaQ Manager (Upon Request)

Education

Statement of Attainment - SHBBMUP008 - Apply Eyelash Extensions

Gold Coast Training College
Southport, QLD
07-2019

Diploma Of Beauty Therapy -

TAFE Queensland
Southport, QLD
12-2018

Certificate III in Beauty Services -

TAFE Queensland
Southport, QLD
06-2018

High School Diploma -

Assisi Catholic College
173 Billinghurst Cres, Upper Coomera QLD 4209
11.2015

Skills

  • Swedish massage / Deep tissue massage
  • Body Treatments Scrubs / Wraps
  • Thorough client consultation
  • Physical strength Medium to Deep pressure
  • Professional Skincare Recommendations/ Analysis
  • Eyelash Technician Certified - 2019
  • Specialised Facials/ Body treatments
  • All Waxing and Tinting services
  • Make up and Spray Tanning
  • Spa Manicures and Pedicures
  • Effective Communication & Customer service
  • Reception and Cash handling/ EFTPOS

Timeline

Spa Therapist

SpaQ QT Hotel
02.2020 - Current

Beauty Therapist

Pure Indulgence Indooroopilly
03.2019 - 09.2019

Statement of Attainment - SHBBMUP008 - Apply Eyelash Extensions

Gold Coast Training College

Diploma Of Beauty Therapy -

TAFE Queensland

Certificate III in Beauty Services -

TAFE Queensland

High School Diploma -

Assisi Catholic College
Mekaela Jessica Bartlett