Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
BusinessAnalyst
Melanie Edmonds

Melanie Edmonds

Mackay

Summary

Hello Potential future Employer!!

I am a 28 yr female, an experienced and compassionate Aged Care Provider offering over 6 years of expertise in health-care related industry. I have been employed for the last 4 years in empathetic care with a sensitive and holistic approach to cultivating trusting, stimulating and varied lifestyle for residents. I have familiarity in a facility home settings providing guidance and encouragement to many aged residents through physical and emotional support. I am skilled in patient mobility assistance and relationship building with a demonstrated ability to adapt quickly in a very fast-paced environment.


Providing professional care and emotional support with strong problem-solving skills and a commitment to safety and time-management are major components to being a successful worker in the industry. Working in very stressful working conditions in a constant understaffed industry.


I am I Inspired to help others, reliable and enthusiastically pursuing opportunities to add immediate value to the team, commonly coming in earlier and leaving later if necessary to ensure documentation and goals are completed on time.


I have a couple years of basic health-care clinical knowledge including anatomy, medicines, physiology and biology during my Bachelor studies where i completed my first 2 week placement that allowed me to work in aged care.


Prior to working in Aged/health care I worked 6 years in food retail, and have been an admin/moderator for several gaming communities/servers providing professional customer service with goal-orientated thinking and taking the extra mile to ensure clients are greeted with a happy, professional and smiling employee and leave with a positive experience.


During leisure time, I like to partake in multiple activities such as gaming, keeping my brain active in simulation, strategy and survival building video games that strive on progress and efficiency to complete goals along side game development in building maps. Spending a lot of time on my PC has enabled me to have a decent understanding of computer hardware components, how they all work together and some software knowledge.

Overview

13
13
years of professional experience

Work History

Aged Care Worker

Ozcare - St Elizabeth Villa - 0496 335 800 - 15 Charlotte St. West Mackay
05.2021 - Current
  • Monitored and assisted residents through individual service plans.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.

Nursing Placement

Mackay Base Hospital - General Surgical Ward
07.2019 - 07.2019
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated knowledge of anatomy and physiology to better understand body.
  • Translated medical terminology, anatomy, prescriptions and procedures.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Kitchen Hand

Ma's Pizza Kitchen - Parkside Plaza - 0409 760 701
07.2015 - 07.2019
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained composure and work quality while under stress.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed food safety practices and sanitation guidelines.

Work Experience

Hibiscus Coast Reality - 123 Sydney St - 4951 1222
01.2013 - 10.2013
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Established administrative work procedures to track staff's daily tasks.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Bachelor of Science - Nursing

CQU
Mackay, QLD

High School Diploma -

Mackay North State High School
Mackay, QLD
12-2014

Skills

  • Personal hygiene assistance
  • Mobility assistance
  • Compassionate care
  • Activity Planning
  • Fall prevention
  • Dementia care
  • Feeding assistance
  • Documentation
  • Care plan management
  • End-of-life care
  • Adaptability and flexibility
  • Problem-solving
  • Safety awareness
  • Cultural sensitivity
  • Daily living activities assistance
  • First aid and safety
  • Verbal and written Communication skills
  • Compassion and Empathy
  • PPE usage
  • Patient mobility assistance
  • Team player
  • Behavioural Management
  • Patient advocacy
  • Time Management
  • English fluency
  • ADL assistance
  • Relationship building
  • Multitasking and organization
  • Conflict Resolution
  • Picking up inconsistencies
  • Always on the move
  • Train and Support other employees
  • Technology Savvy
  • Love LearningNew skills
  • Compassion for Healthcare Industry
  • Love to Ask questions
  • Think outside the box
  • Critical-thinker
  • Not afraid to report to Management if nessassary
  • Great Customer Service
  • Go out of my way to assist work colleagues
  • Always wear my smile :)

Accomplishments

Scouts

  • 2007 – Grey Wolf Award Highest Achievement Award in Queensland Cub scouts
  • 2009 – Scout Leadership Course Queensland Commissioner of Scouting
  • 2012 – Unit Management Course Branch Commissioner
  • 2013 – Scout Institute of Training | Abseiling


School Awards

  • 2006 – Principals Silver Merit Badge
  • 2007 - Queensland Premier Achievement Award Reading
  • 2008 – Principals Gold Merit Badge
  • 2008 – Citizenship Award
  • 2010 – University of NSW Science Competition ‘Credit’
  • 2011 – (April) Artwork of the month
  • 2011 – (July) Artwork of the month
  • 2012 – Winner – Manga Art Competition
  • 2014 – Queensland Certificate of Education QCAA
  • 2014 – Tertiary Entrance Statement – OP Score of ‘13’ QCAA
  • 2014 – Senior Statement Award QCE


Licenses & Certifications

  • 2014 – Certificate II in Business
  • 2019 – present - Queensland Driver’s License
  • 2019 – 2022 - QLD Volunteer Working with Children Check – Blue Card
  • 2019 – present - Criminal History Check – Criminal Records
  • First Aid Certificate –present - Provide cardiopulmonary resuscitation, basic emergency life support and first aid.
  • 2019 – Medication and Device Labelling – Intelli Learn Online Quiz as per studies.
  • 2025 -2030 - NDIS worker screening card

Languages

English - Speaking
Native or Bilingual
English - Writing
Native or Bilingual

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy helping others and giving back to the community
  • Cooking
  • Reading
  • Learning new cooking techniques and expanding my culinary skills
  • Video Gaming
  • Growing herbs, vegetables, or fruits in home gardens
  • Interior Design
  • Video Game Design
  • Gardening
  • Food Photography
  • Music
  • Baking
  • Robotics
  • DIY and Home Improvement
  • Creative Writing
  • Strategy Games
  • Drawing and Painting
  • Photography

Timeline

Aged Care Worker

Ozcare - St Elizabeth Villa - 0496 335 800 - 15 Charlotte St. West Mackay
05.2021 - Current

Nursing Placement

Mackay Base Hospital - General Surgical Ward
07.2019 - 07.2019

Kitchen Hand

Ma's Pizza Kitchen - Parkside Plaza - 0409 760 701
07.2015 - 07.2019

Work Experience

Hibiscus Coast Reality - 123 Sydney St - 4951 1222
01.2013 - 10.2013

Bachelor of Science - Nursing

CQU

High School Diploma -

Mackay North State High School
Melanie Edmonds