Melanie Milne
Rasmussen ,QLD
Summary
Endorsed Enrolled Nurse with a track record of enhancing patient satisfaction at TUH - Permanent Pool through compassionate care and clinical judgment. Skilled in patient assessments and medication administration, adept at fostering trust and collaboration among interdisciplinary teams. Achieved notable improvements in patient outcomes by prioritizing effective communication and emotional support.
Overview
11
11
years of professional experience
Work History
Endorsed Enrolled Nurse
TUH - Permanent Pool
Townsville, QLD
02.2014 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Performed routine wound care and dressing changes on schedule.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Mediacl Recpectionist
Riverway Medical GP Clinic
Townsville, QLD
08.2013 - 02.2014
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a multidisciplinary environment providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Diploma - Nursing
Great Barrier Reef Institute of Tafe
Townsville, QLD04.2011
Skills
- Direct Patient Care
- Patient Assessment
- Clinical Documentation
- Patient and Family Education
- Clinical judgment
- Patient Management
- Compassionate Care
- Healthcare ethics
- Care plan development and implementation
- Patient Monitoring
- Compassion and Empathy
- Patient Assessments
- Team Coordination
- Patient and family advocacy
- Relationship Building
- Patient and family counseling
- Data Collection
- Professional Bedside Manner
- Complex Problem-Solving
- Maintaining privacy
- Patient Relations
- Emotional awareness
- Personal care needs
- Health screening
- Managing deadlines
- Medical Recordkeeping
- Collecting vitals
- Unit Administration
- Treatment Planning
- Medication Administration
Refferences
Leanne Windsor
Clinical Project Officer Support Services
Phone Number - 07 4433 540
Email - leanne.windsor@health.qld.gov.au
Maria Higgs
Nurse Unit Manager for Med 2
Phone Number - 07 4433 3762
Email - maria.higgs@health.qld.gov.au
Ryan Bowie
Operational Support Officer Supervisor
Phone Number - 44333474 or 443332275
Email - ryan.bowie@health.qld.gov.au
Emmajean Dowman
Registered Nurse
Phone Number - 0414240213
Email -
emmajean.dowman@helath.qld.gov.au
Timeline
Endorsed Enrolled Nurse
TUH - Permanent Pool
02.2014 - Current
Mediacl Recpectionist
Riverway Medical GP Clinic
08.2013 - 02.2014
Diploma - Nursing
Great Barrier Reef Institute of Tafe