MELANIE MORRIS
Essendon,Australia
Summary
Experienced corporate professional transitioning into counselling, leveraging 10+ years of leadership, communication, and problem-solving skills. Adept at building relationships, managing diverse teams, and navigating complex interpersonal dynamics. Possesses a deep understanding of workplace stress, career transitions, and personal development gained through years in the corporate world. Recently completed counselling certification, combining business acumen with a passion for helping individuals overcome challenges and achieve personal growth.
Eager to apply analytical skills and empathetic approach to support clients in their journey towards mental and emotional well-being.
A naturally empathic and intrinsically motivated individual, with an ability to understand and empathise with clients to provide people-centered solutions and supports.
Overview
17
17
years of professional experience
Work History
Casual Sales Assistant
House
08.2022 - Current
- Established a customer-centric environment through integrity, trustworthiness, and professionalism.
- Ensured appealing merchandise presentation through effective inventory management for enhanced business outcomes.
- Focused on client expectations, identifying and preventing problems while striving for continuous improvement.
- Consistently ensured compliance with cleanliness and merchandise order standards.
- Fostered positive relations with all stakeholders by professionally representing the organization in a fast-paced environment.
Product Manager – Kids Innerwear, Kids Outerwear Apparel and Kids Socks
BONDS (Hanes Brands Australasia)
01.2012 - 03.2021
- Pioneered the implementation of LEAN processes across Kids Innerwear, Outerwear, and Socks categories to enhance operational efficiency.
- Highlighted contributions of outgoing CEO in a well-received farewell speech, reflecting excellent public speaking and communication skills.
- Increased annual market share by 10% on average through innovative sales strategies.
- Directed product lifecycle stages, including concept development through range showings.
- Executed comprehensive category and brand strategies targeting long-term growth.
- Engaged cross-functional teams across the organisation to ensure alignment with strategic priorities.
- Collaborated with Marketing, Operations, Production, and Finance teams to streamline processes.
Assistant Product Manager – Bonds Baby
BONDS (Hanes Brands Australasia)
01.2011 - 01.2012
- Engaged in product assortment planning and evaluated past season performance with cross-functional teams.
- Managed and optimized product processes, maintaining alignment with customer demands and market trends.
- Collaborated with Product Manager to define optimal product mix.
- Evaluated and approved supplier quotes, collaborating with design and offshore merchandise teams to achieve margin goals.
- Led product training sessions to inform and support sales team on product strategy and seasonal direction.
Range Product Manager – Teen Category
Roxy / Quiksilver Australia
01.2008 - 11.2011
- Managed extensive brand portfolio to maintain diverse product offerings throughout the year.
- Maintained brand positioning and customer satisfaction through cost-effective production planning.
- Executed thorough competitive research and sales data analysis to guide range planning and pricing strategies each season.
- Collaborated with local and offshore suppliers to negotiate cost-effective solutions.
- Coordinated with merchandising, sales, and marketing teams to synchronize product ranges with business goals.
Education
Diploma of Counselling (CHC51015) -
Australian Institute of Professional Counsellors
11-2024
Skills
- Good listener
- Professionalism
- Confidentiality
- Team player
- Long-range objective setting
- Strategic development
- Ongoing Efficiency Enhancement
- Collaborative Knowledge Sharing
- Root Cause Analysis
- Client Support Orientation
- Achievement of Performance Metrics
- Efficient Workflow Prioritization
- Flexible Problem-Solving
- Advanced Conceptualization Skills
- Effective Results Management
- Data Interpretation
- Engaged Listening
- Effective Persuasive Speaking
- Effective Instruction Comprehension
- Clear Communication
- Team Collaboration
- Effective Team Participation
- Effective Relationship Management
- Relationship Building Expertise
Affiliations
Australian Counselling Association, Member
References
A List of Professional and Personal References Can Be Provided Upon Request
Professional Development
- Mindfulness-Based Therapies
- Working with Children and Adolescents
Timeline
Casual Sales Assistant
House
08.2022 - Current
Product Manager – Kids Innerwear, Kids Outerwear Apparel and Kids Socks
BONDS (Hanes Brands Australasia)
01.2012 - 03.2021
Assistant Product Manager – Bonds Baby
BONDS (Hanes Brands Australasia)
01.2011 - 01.2012
Range Product Manager – Teen Category
Roxy / Quiksilver Australia
01.2008 - 11.2011
Diploma of Counselling (CHC51015) -
Australian Institute of Professional Counsellors
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