Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELANIE YOUNG

Clifton Springs,VIC

Summary

Detail-oriented professional with exceptional written communication and transcription skills, adept at managing multiple tasks in fast-paced environments. Recognized for a proactive approach to identifying and resolving issues, with a strong focus on optimizing processes to support organizational objectives. Meticulously organized and equipped with advanced ICT and word processing capabilities, demonstrating proficiency in Windows applications. Committed to delivering high-quality results while enhancing operational efficiency.

Overview

14
14
years of professional experience

Work History

Specialist Family Violence Team Leader

Sexual Assault and Family Violence Centre
09.2023 - Current
  • Expedited data entry tasks with efficient typing speed and accuracy.
  • Typed official correspondence and reports from handwritten notes and other information sources.
  • Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
  • Enhanced document formatting for better readability and presentation.
  • Provided support during peak periods while maintaining high-quality output under pressure.
  • Organized and maintained precise confidential personnel files.
  • Developed custom templates for frequently used documents, saving time and resources for the team.
  • Followed all company policies and procedures to deliver quality work.
  • Review and complete any required editing and formatting on staff assessment tools with constructive feedback
  • Developed training materials to enhance staff proficiency and productivity.
  • Supported administrative staff by transcribing meeting minutes and distributing them promptly.
  • Maintained professionalism when handling confidential information as per company policies.

Specialist Family Violence Practitioner

Sexual Assault and Family Violence Centre
03.2021 - 09.2023

The Specialist Family Violence Practitioner role involves working in multidisciplinary teams to assess risk, develop safety plans, provide information and advice, and coordinate referrals to services for families and individuals affected by family violence or child vulnerability. The positions require a strong understanding of family violence, child protection, risk assessment, and collaborative practice, and are central to the state's strategy for child and family safety.

  • Typed official correspondence and reports from handwritten notes and other information sources, including typing assessment from verbatim.
  • Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
  • Reduced errors in typed materials with thorough proofreading skills and attention to detail.

Child and Adolescent Therapist/Family Support Worker

Marsden Families Program
03.2016 - 11.2019

The Child and Adolescent role is a specialist position which provides clinical assessment and high quality therapeutic intervention to children, young people and their families where child protection statutory intervention has been required due to identified child protection concerns, with a particular emphasis on child sexual abuse and domestic and family violence.

In the Family Support Worker role, workers provide in home interventions which include practical and parenting support, education, and counselling support to families who are subject to child protection statutory intervention.

  • Typed legal reports using correct legal format and design guidelines for documents.
  • Maintained professionalism when handling confidential information as per company policies.
  • Transcribed meeting minutes into digital format and stored in data repository.
  • Consistently met deadlines for typed reports, contributing to a productive work environment.

Tutor (based on Brain Education Research)

Optimise Learning, Brisbane
08.2015 - 12.2015

Supply Teacher

Department of Education, Training and Employment Queensland
04.2015 - 08.2015

Supply Teacher

Department of Education Tasmania
11.2011 - 12.2012

Education

Graduate Certificate - Domestic And Family Violence Practice

Central Queensland University
Brisbane, QLD
01-2023

Graduate Diploma - Counselling

Austalian College of Applied Psychology
Brisbane, QLD
01-2015

Bachelor of Education -

University of Tasmania
Launceston, TAS
01-2011

Skills

  • Critical analysis
  • Skilled in enhancing comprehension
  • Proficient in high-quality editing
  • Microsoft Word expertise

Timeline

Specialist Family Violence Team Leader

Sexual Assault and Family Violence Centre
09.2023 - Current

Specialist Family Violence Practitioner

Sexual Assault and Family Violence Centre
03.2021 - 09.2023

Child and Adolescent Therapist/Family Support Worker

Marsden Families Program
03.2016 - 11.2019

Tutor (based on Brain Education Research)

Optimise Learning, Brisbane
08.2015 - 12.2015

Supply Teacher

Department of Education, Training and Employment Queensland
04.2015 - 08.2015

Supply Teacher

Department of Education Tasmania
11.2011 - 12.2012

Graduate Certificate - Domestic And Family Violence Practice

Central Queensland University

Graduate Diploma - Counselling

Austalian College of Applied Psychology

Bachelor of Education -

University of Tasmania
MELANIE YOUNG