Digital Marketing
Meleane MATAKA
Summary
Proactive and goal-driven professional with a proven history of success in member services, event coordination and business development within the financial realm. Recognised for managing a diverse array of events, facilitating seamless stakeholder communication, and providing strong support to senior management. Possess a solid foundation in organisational and financial management, involving budgeting, invoice processing and compliance.
Overview
5
5
years of professional experience
Work History
Member Services and Events Executive
CPA Australia
11.2023 - Current
- Coordinate a diverse portfolio of events and delivery, including conferences, seminars, webinars, workshops, and networking events
- Secretarial support for the NSW State Manager, NSW Divisional Council and NSW Regional Branches
- Support the implementation of key initiatives within the Divisional Council Engagement Plan in conjunction with the NSW State Manager and NSW/NT/QLD Regional Head
- Deliver and execute Member Divisional Communications, e.g
- Fortnightly newsletters for NSW, NT, and QLD Divisions
- Office and Financial Management – Budgets, Invoice Processing, Compliance in finance policy and processes.
Member Services Executive
CPA Australia
01.2021 - 11.2023
- Support the implementation of key initiatives within the Divisional Council Engagement Plan in conjunction with the GM/Team Leader
- Work collaboratively across all business units to support the cohesive delivery of organizational objectives and KPIs
- Liaising with committees and regional branches throughout NSW
- Support agreed Divisional interventions during the member renewals campaign, including contacting members via phone or email
- Deliver or contribute to regular Divisional communications, e.g
- Electronic newsletters, and social media content
- Contribute to timely and accurate sharing of information to ensure web content is correct
- Host bespoke events and discussion group coordination.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Member Services Advisor
CPA Australia
01.2020 - 01.2021
- Liaise with Discussion Group Convenors throughout NSW
- Support agreed Divisional interventions during the member renewals campaign, including contacting members via phone/email
- Host bespoke events and discussion group coordination
- Support the implementation of key initiatives within the Divisional Council Engagement Plan in conjunction with the GM/Team Leader.
Business Development Coordinator
CPA Australia
07.2019 - 01.2020
- Cold and warm calls – Direct, filed and Phone-based sales on a day-to-day basis
- Communicate with all levels including C-suite
- In-person interaction with many new leads via attending our hosted events such as CPA Congress
- Sales presentation techniques, creating a great first impression to our prospects
- Communicate company strategy and service proposition to clients
- Prospecting for leads in a wide range of industries.
Skills
- Proficient in financial management and system administration
- Thorough attention to detail ensuring accuracy in tasks
- Effective communicator with strong interpersonal skills
- Eager learner, readily embracing new skills and knowledge
- Organised and skilled at multitasking to meet deadlines
- Thrive in high-pressure, fast-paced environments
- Attentive and patient when interacting with customers and stakeholders
- Collaborative team player while also a strong independent worker
- Committed to expanding skill set and adapting to new processes
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Career advancementCompany CultureWork-life balanceFlexible work hoursWork from home optionSoftware
Microsoft Office Suite
Dynamics 365
Spreadsheets
Web HTML editing
Timeline
Member Services and Events Executive
CPA Australia
11.2023 - Current
Member Services Executive
CPA Australia
01.2021 - 11.2023
Member Services Advisor
CPA Australia
01.2020 - 01.2021
Business Development Coordinator
CPA Australia
07.2019 - 01.2020
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