Melek Ozturk
Brisbane,Qld
Summary
A focused undergraduate at Griffith University. Consistently aiming to get involved with the community to strengthen my relationships with others whilst diligently maintaining a respectable GPA. I am actively seeking a role in the working industry where I can utilize my valuable combination of technical and interpersonal traits to produce impressionable results.
Overview
2
2
years of professional experience
Work History
Junior Sales Assistant
Prouds The Jewellers
Gold Coast, QLD
02.2023 - 02.2024
- Assisted in achieving sales targets through effective upselling and cross-selling techniques.
- Set and achieved company defined sales goals.
- Proactively approached potential customers, initiating conversations that led to increased sales opportunities.
- Adhered to company policies and procedures while completing daily tasks and responsibilities.
Team Member
Sunshine Kebabs
Bundaberg, QLD
05.2022 - 12.2022
- Promoted brand loyalty among customers with relevant suggestions based on their preferences or dietary requirements during ordering process.
- Processed orders on POS system and accepted cash and charge payments.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
Customer Service/Team Member
Bublo Holding Food Works
Bundaberg, QLD
03.2021 - 06.2022
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Law (Honours) -
GRIFFITH UNIVERSITY
11.2026
High School Diploma -
Bundaberg State High School
Bundaberg, QLD11.2022
Certificate IV Crime And Justice Studies -
Caloundra Christian College
Caloundra, QLD11.2022
Certificate III Fitness -
Binnacle Training
Bundaberg, QLD11.2022
Skills
- Communication
- Learning Capability
- Money Handling
- Attention to Detail
- Customer Service
- Creating Financial Statements
- Creativity and Problem Solving
- Multi-tasking
- Product Merchandising
- Cross-selling techniques
Accomplishments
1st Dan Black Belt, 2013 - 2019, ASP Taekwondo Bundaberg
Why Hire Me
It is difficult to create a resume that is concise despite diving to full depths on any professional profile. I dedicate this first-person section to why I may be the right fit as a team member with you. All my accomplishments are a by-product of my ambition and persistence and reflect me as an individual. I walked into Griffith University in 2023 and have looked for ways to thrive, successfully accelerating my degree, all while gradually increasing my extra-curricular contributions. My degree consists of and covers an array of key legal topics, where working diligently and acting in the best interests of the client/customer/employer is greatly emphasised as one of the best and desirable qualities one would hope to have and look for. I believe my degree thus far has equipped me with basic skills to learn and adapt to situations making me technically proficient in financing activities and theoretical advice on plausible real-world scenarios regarding finances. Currently, I am full-time student in my 2nd year and am looking forward to the new content that will aid me when entering the workforce. Finally, I am looking to develop my skillset and be more hands-on/ interactive with consumers where I can develop and improve upon on what I may be lacking due to my lack of work experience. The key message of this short abstract is effectively communicating my skills, experiences, ambitions, and goals to you with the intention to accomplish and achieve.
References
- Daniel Yim, Griffith University: Bachelor of Pharmacology (Graduate), Yimdan30@gmail.com, 0412232007
- William Gomes, Griffith University – Bachelor of Commerce (Graduate), 0423324463
Languages
Turkish
Native or Bilingual
Timeline
Junior Sales Assistant
Prouds The Jewellers
02.2023 - 02.2024
Team Member
Sunshine Kebabs
05.2022 - 12.2022
Customer Service/Team Member
Bublo Holding Food Works
03.2021 - 06.2022
Bachelor of Law (Honours) -
GRIFFITH UNIVERSITY
High School Diploma -
Bundaberg State High School
Certificate IV Crime And Justice Studies -
Caloundra Christian College
Certificate III Fitness -
Binnacle Training