Nischal gurung
Melbourne,VIC
Summary
Dynamic retail professional with proven customer service skills and effective communication. Committed to enhancing customer satisfaction and engagement through personalized product assistance and teamwork.
Overview
3
3
years of professional experience
Work History
Junior Sales Assistant
Target
melbourne, vic
02.2025 - 10.2025
- Assisted customers with product selection and inquiries on store offerings.
- Collaborated with team members to create an engaging shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Organized displays to attract customers and promote sales.
- Operated point-of-sale systems accurately to process payments from customers.
- Addressed customer questions and concerns regarding products and services.
- Assisted in the preparation and execution of physical inventory counts.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Retail Sales Associate
adidas
kathmandu , Nepal
04.2023 - 11.2024
- Responded to customer questions about products and services.
- Performed daily opening and closing procedures according to established guidelines.
- Assessed customer needs and provided product recommendations accordingly.
- Maintained accurate records of all transactions in the point-of-sale system.
- Maintained product displays and ensured merchandise was well-stocked.
- Processed sales transactions accurately using point-of-sale systems.
Education
BBA -
Little Angels College
Kathmandu,Nepal02-2022
Skills
- Customer service
- Point-of-sale operation
- Product knowledge
- Effective communication
- Time management
- Goal oriented
- Upselling strategies
- Cash handling
- Display building
- Customer needs assessment
- Team support and assistance
- Decision-making
Timeline
Junior Sales Assistant
Target
02.2025 - 10.2025
Retail Sales Associate
adidas
04.2023 - 11.2024
BBA -
Little Angels College