Melia Raitala
BRISBANE,QLD
Summary
Dynamic Event Manager with a proven track record at Club Demonstration, excelling in event planning and vendor management. Adept at fostering client relationships and training staff, I ensure seamless operations and exceptional customer experiences. My strong communication skills and meticulous attention to detail drive successful event outcomes.
Overview
20
20
years of professional experience
Work History
Event Manager
Club demonstration
Gold coast, Qld
05.2019 - 05.2026
- Coordinated logistics for events, managing schedules, vendors, and resources.
- Developed and maintained relationships with clients and stakeholders for successful collaborations.
- Oversaw event setup and breakdown, ensuring adherence to safety standards and protocols.
- Created detailed event plans, outlining timelines, tasks, and responsibilities for team members.
- Evaluated vendor performance, selecting reliable partners for various event needs.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Served as primary contact person responsible for responding to inquiries about events.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Facilitated communication among team members to streamline operations during events.
Customer Service Representative
City chic
Sydney
01.2006 - 05.2008
- Assisted customers with inquiries and product selections.
- Managed returns and exchanges efficiently at the store.
- Provided product knowledge and support during sales events.
- Collaborated with team members to maintain store appearance.
- Trained new staff on customer service protocols and standards.
Education
Plumpton High
SydneySkills
- Event planning
- Customer service
- Communication / people skills
- Vendor management
- Hiring staff
- Training staff
- Rostering
References
References available upon request.
Timeline
Event Manager
Club demonstration
05.2019 - 05.2026
Customer Service Representative
City chic
01.2006 - 05.2008
Plumpton High