Melinda Ibrahim
Sydney,NSW
Summary
Dynamic Aged Care Worker with a proven track record at Australian Unity, excelling in client monitoring and emergency response. Passionate about enhancing client independence and dignity, while training staff to deliver exceptional care. Committed to fostering customer satisfaction through effective communication and tailored care plans.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Aged Care Worker
Australian Unity
Bankstown
10.2023 - Current
- Assist clients with daily living activities and personal care needs.
- Support clients in maintaining independence and dignity in their homes.
- Communicate effectively with families about client well-being and care plans.
- Monitor client health, reporting changes to healthcare professionals promptly.
- Train new staff on best practices in aged care service delivery.
- Provided companionship and emotional support to elderly clients.
- Responded quickly to emergency situations involving elderly clients.
- Provide clients with emotional support and companionship.
Online Supervisor
Woolworths
Leppington
08.2021 - Current
- Supervise online team to ensure efficient order processing and customer satisfaction.
- Coordinate with logistics to manage inventory levels and streamline deliveries.
- Train new staff on company policies and online platform procedures.
- Resolve customer inquiries and issues through various online channels.
- Conduct regular team meetings to discuss updates and share feedback.
Professional Domestic Cleaner
Own business
Sydney
02.2018 - 09.2021
- Managed daily cleaning schedules for residential clients, ensuring timely service delivery.
- Utilized eco-friendly cleaning products to maintain a safe environment for families.
- Organized and maintained cleaning supplies inventory for efficient operations.
- Developed customized cleaning plans based on client preferences and needs.
Education
Bachelor of Arts - Elementary Education
University Western Sydney
Campbelltown 02.2001 - 11.2004
Skills
- Personal care
- Client monitoring
- Emergency response
- Staff training
- Care planning
- Customer satisfaction
Languages
Italian
First Language
Croatian
Beginner (A1)
A1
Timeline
Aged Care Worker
Australian Unity
10.2023 - Current
Online Supervisor
Woolworths
08.2021 - Current
Professional Domestic Cleaner
Own business
02.2018 - 09.2021
Bachelor of Arts - Elementary Education
University Western Sydney
02.2001 - 11.2004
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