MELINDA PENG
Chatswood,Australia
Summary
Organised and dependable candidate, willing to take on added responsibilities to meet team goals. I am looking for a long term job and exited to commit to this company, to provide the best service possible.
Overview
5
5
years of professional experience
Work History
Retail Worker
Aldi
05.2023 - 05.2025
- Resolved guest issues by working with customer service leaders and managers to meet their needs
- Promoted customer satisfaction by supporting merchandise selection, returns and exchanges
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Fixed checkout merchandise displays with continuous resets during down period
- Enhanced shopping experiences, directing or escorting to product locations on sales floor
Child Care Worker
Cubbyoosh
06.2022 - 09.2022
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group
- Prepared healthy foods and beverages based on optimal dietary guidelines and individual restrictions
- Sanitised dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Facilitated learning through play, stories and outdoor activities for successful child outcomes
- Maintained effective schedule balance between rest periods, active play, and instruction
Customer Service
McDonalds
01.2020 - 02.2021
- Implemented and developed customer service training processes to create a welcoming positive experience
- Maintained clean and orderly checkout areas by mopping floors, emptying bins and wiping down surfaces
- Monitored cash draws in multiple checkout stations and maintained an adequate cash supply
- Exhibited high energy and professionalism when dealing with clients and staff members
- Gained extensive knowledge of all the products to deliver an exceptional service
Education
High School Diploma -
Willoughby Girls High School
Skills
- Flexible and Adaptable
- Taking Responsibility
- Customer Service
- Self Motivated
- Conflict Resolution
- Teamwork
Languages
Chinese
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Worker
Aldi
05.2023 - 05.2025
Child Care Worker
Cubbyoosh
06.2022 - 09.2022
Customer Service
McDonalds
01.2020 - 02.2021
High School Diploma -
Willoughby Girls High School