Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MELINDA PENG

Chatswood,Australia

Summary

Organised and dependable candidate, willing to take on added responsibilities to meet team goals. I am looking for a long term job and exited to commit to this company, to provide the best service possible.

Overview

5
5
years of professional experience

Work History

Retail Worker

Aldi
05.2023 - 05.2025
  • Resolved guest issues by working with customer service leaders and managers to meet their needs
  • Promoted customer satisfaction by supporting merchandise selection, returns and exchanges
  • Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
  • Fixed checkout merchandise displays with continuous resets during down period
  • Enhanced shopping experiences, directing or escorting to product locations on sales floor

Child Care Worker

Cubbyoosh
06.2022 - 09.2022
  • Led children in creative, athletic, and educational activities while maintaining a safe and orderly group
  • Prepared healthy foods and beverages based on optimal dietary guidelines and individual restrictions
  • Sanitised dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes
  • Maintained effective schedule balance between rest periods, active play, and instruction

Customer Service

McDonalds
01.2020 - 02.2021
  • Implemented and developed customer service training processes to create a welcoming positive experience
  • Maintained clean and orderly checkout areas by mopping floors, emptying bins and wiping down surfaces
  • Monitored cash draws in multiple checkout stations and maintained an adequate cash supply
  • Exhibited high energy and professionalism when dealing with clients and staff members
  • Gained extensive knowledge of all the products to deliver an exceptional service

Education

High School Diploma -

Willoughby Girls High School

Skills

  • Flexible and Adaptable
  • Taking Responsibility
  • Customer Service
  • Self Motivated
  • Conflict Resolution
  • Teamwork

Languages

Chinese
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Worker

Aldi
05.2023 - 05.2025

Child Care Worker

Cubbyoosh
06.2022 - 09.2022

Customer Service

McDonalds
01.2020 - 02.2021

High School Diploma -

Willoughby Girls High School
MELINDA PENG