Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melis Akyol

Keysborough,VIC

Summary

I am a confident individual who has the ability to work with others to achieve set outcomes. My communication skills are developed and are demonstrated through my experience in the hospitality/retail industry. I am a motivated individual who is eager to obtain employment. I have a strong willingness to learn and to develop my skills to enhance my professionalism.

Overview

5
5
years of professional experience

Work History

Clinical Therapist

Body Catalyst
03.2022 - Current
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Analyzed client needs and came up with individualized and continuous treatment plans.

Crew Member

Hungry Jack's
03.2019 - 03.2023
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Reception

Royal Dental Hospital
08.2021 - 04.2022
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Resolved issues through active listening and open-ended questioning
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Christmas Casual

Glue
11.2020 - 03.2021
  • Built extensive product knowledge and recommended personalized solutions to customers.
  • Met customer needs through solution-oriented sales strategies.
  • Maintained customer loyalty by expertly solving diverse problems.
  • Assisted customers with sales orders, returns and exchanges.

Education

Nursing

Holmesglen Institute
Moorabbin, VIC
07.2024

High School Diploma -

Keysborough College - Acacia Campus
Keysborough, VIC
11.2021

Skills

  • Professional Relationships
  • Critical Thinking
  • Team Player
  • Sales Assistance
  • Till Counting
  • Sales Expertise
  • Time Management

Languages

Turkish
Native or Bilingual

Timeline

Clinical Therapist

Body Catalyst
03.2022 - Current

Reception

Royal Dental Hospital
08.2021 - 04.2022

Christmas Casual

Glue
11.2020 - 03.2021

Crew Member

Hungry Jack's
03.2019 - 03.2023

Nursing

Holmesglen Institute

High School Diploma -

Keysborough College - Acacia Campus

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Melis Akyol