Melis Ozturk
Greenvale,VIC
Summary
Diligent high-school student with exceptional communication skills and an eagerness to learn new and enhance previous abilities. seeking an opportunity as a customer service representative to further engage my skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Assistant
Colette By Colette Hayman
11.2021 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Opened and closed store independently and prepared nightly bank drop for manager.
Education
High School Diploma -
Gladstone Park Secondary College
Gladstone Park, VIC12.2024
Skills
- Trade-In Quotes
- Strong Communication and Interpersonal Skills
- Gift Wrapping
- Item Ticketing and Pricing
- Credit and Debt Card Processing
- Thorough Knowledge of Product
- Computer Proficiency and Microsoft Office
- Team Cooperation
Timeline
Retail Sales Assistant
Colette By Colette Hayman
11.2021 - 03.2023
High School Diploma -
Gladstone Park Secondary College
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