Melissa Anderson
Glenvale QLD,QLD
Summary
Dedicated cleaner with a proven track record at Smithy's Gym, enhancing facility hygiene and customer satisfaction through efficient cleaning techniques and exceptional customer service. Skilled in chemical handling and committed to health and safety compliance, I consistently implement eco-friendly practices while addressing client needs promptly.
Overview
2024
2024
years of professional experience
Work History
Cleaner
Smithy's gym
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Cleaner
Camp Cypress
Baradine, NSW
01.2022 - 12.2023
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Education
High School Diploma - Computers
11.2008
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Attention to detail
- Chemical handling
- Health and safety compliance
Timeline
Cleaner - Camp Cypress
01.2022 - 12.2023
Cleaner - Smithy's gym
Coonanbarabran - High School Diploma, Computers