- I enjoy helping others and giving back to the community
- Gardening
- Camping
- Watching Movies and TV Shows
- Reading
Melissa Bonner
Silkstone
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining a positive, supportive environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Community Support Worker
Disability SA
06.2008 - 12.2010
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Coordinated with different service providers to meet clients' individual needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Assisted clients with obtaining housing, employment and support resources.
Enrolled Nurse
Wami Kata Aged Care Facility
03.2002 - 05.2008
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Administered medications via oral and intramuscular injections and monitored responses.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Evaluated patient histories, complaints, and current symptoms.
Childcare Assistant
Aboriginal Child & Family Centre
02.1994 - 12.1996
- Used patience, skill and various behaviour modification techniques to maintain order and safety.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Monitored children's activities to verify safety and wellbeing.
- Supervised free play and other activities to keep children safe.
- Taught children to organize toys, wash hands, and share by leading by example.
- Read stories, sang songs and facilitated creative play.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Responded to inquiries from parents and guardians.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Receptionist
Umeewarra Aboriginal Media Association
06.1990 - 06.1993
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Organized, maintained and updated information in computer databases.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
No Degree - Certificate IV in Health (Nursing)
TAFE SA
SA12-2004
No Degree - Certificate III in Community Services And Health
TAFE SA
SA11-2001
Skills
- Individualized support
- Client advocacy
- Health promotion
- Client needs assessments
- Time management
- Data entry and reporting
Certification
- Statement of Completion in Venepuncture TAFE SA Whyalla Campus 2008
- Certificate of Attendance Congress of Aboriginal and Torres Strait Islander Nurses Conference (CATSIN) 2006
- Certificate of Attendance, Information session on Insulin pens and other devices, Wami Kata Aged Care Facility 2005
Interests
Timeline
Community Support Worker
Disability SA
06.2008 - 12.2010
Enrolled Nurse
Wami Kata Aged Care Facility
03.2002 - 05.2008
Childcare Assistant
Aboriginal Child & Family Centre
02.1994 - 12.1996
Receptionist
Umeewarra Aboriginal Media Association
06.1990 - 06.1993
No Degree - Certificate IV in Health (Nursing)
TAFE SA
No Degree - Certificate III in Community Services And Health
TAFE SA
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