Melissa Cu
Derrimut,VIC
Summary
Experienced in collaborating with teams to ensure smooth daily operations and achieve collective success. Utilizes strong communication skills to enhance team efficiency and promptly resolve issues. Demonstrates a track record of reliability and adaptability, consistently providing support and delivering positive outcomes.
Overview
6
6
years of professional experience
Work History
Team Member - Nightfill Incharge
Coles
09.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Crew Member
McDonald’s
11.2018 - 10.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Strengthened client relationships, provided exceptional customer service and follow-up.
Education
Diploma of Education - Nursing
RMIT University
Melbourne, VIC01-2024
Melbourne Girls’ College
Melbourne, Vic01.2021
Skills
- Customer service skills
- Time management
- Stocking and loading
- Attention to detail
- Teamwork and collaboration
- Leadership qualities
- Organizing work stations
- Training and mentoring
- Collaboration and teamwork
- Communication skill
Languages
English
Chinese
Hakka
Timeline
Team Member - Nightfill Incharge
Coles
09.2019 - Current
Crew Member
McDonald’s
11.2018 - 10.2019
Melbourne Girls’ College
Diploma of Education - Nursing
RMIT University
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