Melissa Curry
Southside,Australia
Summary
Current food safe certificate
Overview
17
17
years of professional experience
Work History
Baker / Cater
Farmer And Sun
Southside Qld
06.2018 - Current
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Trained and supervised new employees on bakery operations and procedures.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Produced consistently high-quality baked goods for customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Operated and maintained bakery equipment, including ovens and mixers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Cleaned and maintained kitchen equipment and oven.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Prepared frostings and other toppings for cakes and pastries.
- Followed food safety standards when handling ingredients.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Coordinated with front-of-house team to ensure timely display of fresh baked goods, enhancing customer experience.
- Increased customer satisfaction with friendly and efficient service.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Catering Manager
Picnicin Catering
01.2008 - 04.2018
- My role was all aspects of offsite /onsite catering
- My everyday duties included but were not limited to:
- Barista
- Waitressing
- Preparation & Serving of Food
- Computer Work
- Supervision of Staff
- Operating of Equipment
- Customer Service
- Opening & Closing of Business
- Party Planning
- Responsible Service of Alcohol
Receptionist/Café Attendant
Gympie Tenpin
01.2010 - 12.2016
- My role was to assist in all areas of reception as well as ordering, food preparation and customer service
- My everyday duties included but were not limited to:
- Barista
- Staff Training
- Preparation & Serving of Food
- Money Handling & Banking
- Supervision of Staff
- Stock Ordering
- Customer Service
- Opening & Closing of Business
- Reception
- Responsible Service of Alcohol
- Hosting Parties & Events
- Making Bookings
- Party Planning
- Waiting Tables & Cleaning
- Coach
- Short Order Cook
Education
06.2016
09.2014
06.2009
01.2005
Skills
- Blue Card
- Excellence in Customer Service
- Reliable
- Honest
- Trustworthy
- Responsible
- Flexible
- Team Player
References
- Judith Grantham, Owner - Picnicin Catering, 0408 157 615
- Emma Taylor, Manager - Farmer and Sun 0434137932
- Alan Tatnell, Personal Reference, 0421 190 754
- Jessica Handley, Former Manger - Farmer and Sun, 0413 781 063
Timeline
Baker / Cater
Farmer And Sun
06.2018 - Current
Receptionist/Café Attendant
Gympie Tenpin
01.2010 - 12.2016
Catering Manager
Picnicin Catering
01.2008 - 04.2018