MELISSA HESLIN
Cloncurry,Australia
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
23
23
years of professional experience
Work History
Operational Service Officer 002E/X-ray Operator
Queensland Health
Cloncurry, Australia
02.2019 - Current
- Working with team to deliver high standards of service provided in the workplace
- Backfilling 004 Hotel Services Position
- high understanding with the new IWFM system Training completed
- Xray operator with 3 years experience extended licence current
- Great Knowledge of infection control measures throughout the hospital and community health maintaining a clean, healthy & Safe environment
- High quality experience in the kitchen levelling up to a 003 higher duties cook when needed as well as High understanding of dietary requirements and Food safety regulations
- Completion of Food Safety Supervisors Certificate in 2019 with TAFE QLD
- Backfilling all other operational roles when required
- Completion of Emergency Officer training in 2019 as well as keeping up to date with Mandatory training compliances 84.62%
- Very supportive with helping Hotel services manager with rostering of staff and maintenance
- Assisting with accommodation allocation & cleaning requirements
- Following correct policy and procedures
- Experience with logging jobs and who to log jobs with (BASS & BEMS) also to follow jobs up that haven't been completed
- Making sure all chemicals in the hospital laundry are full at all times
- experienced Ward assistant for 6years
- experience with Mortuary services
Butchers Assistant
Brian Heslin - Butchers Assistant Family Business
Cloncurry, Australia
01.2010 - 08.2017
- High quality off customer service skills assisting Customers
- Working hard to achieve up to 150kg of Sausages per day, knowledge with food health and Safety Standards as well as high importance of cleanliness and hygiene ensuring all areas of the butchers shop are hygienic
Cleaner Supervisor
Cloncurry Cleaning & Laundry (Ernest Henry Mining)
Cloncurry, Australia
03.2006 - 05.2009
- Supervising & Organising a team of 4-6 staff members
- Cleaning of all Admin, Offices & Cribs onsite
- Completing of log books paperwork ect
- Ensuring all staff are wearing correct PPE and abiding by the health and safety policies
- Rostering of staff and sick leave
Teacher Aide/ Cleaner Supervisor
Normanton State School
Normanton, Australia
02.2002 - 11.2005
- Worked cooperatively with other teachers, administrators, and students to reach learning objectives
- Supported mentoring on classroom management, lesson activity organisation
- Met with students, parents and administrators to address and resolve students behavioural and academic issues
- Developed strong relationships with students
Education
Numeracy & Literacy Computer And Office Course -
TAFE QLD
Normanton01.2001
Grade 10 Certificate -
Cloncurry State School P-12
Cloncurry, QLD01.2000
Skills
- Reliable & Hardworking
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Team Management
- Verbal Communication
- Self-Directed
- Time Management
- Team building
- Conflict Resolution
- Decision-Making
- First Aid/CPR
- Data Entry
- X-ray licence Extended Extremities
- Emergency officer
- Supervising skills
- Budget saving skills
- Quick learner
Referees
- Maree Walduck
Mobile: 0427421637
- Stephanie O’Brien
Mobile:0411776213
Timeline
Operational Service Officer 002E/X-ray Operator
Queensland Health
02.2019 - Current
Butchers Assistant
Brian Heslin - Butchers Assistant Family Business
01.2010 - 08.2017
Cleaner Supervisor
Cloncurry Cleaning & Laundry (Ernest Henry Mining)
03.2006 - 05.2009
Teacher Aide/ Cleaner Supervisor
Normanton State School
02.2002 - 11.2005
Numeracy & Literacy Computer And Office Course -
TAFE QLD
Grade 10 Certificate -
Cloncurry State School P-12