Summary
Overview
Skills
Work History
Education
Work Availability
Work Preference
Interests
Timeline
References
Generic

Melissa Jeffrey

Administration
Bridgeman Downs,QLD

Summary

Motivated, well-presented, positive and bubbly individual with business acumen and willingness to take on challenging administration roles.

Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Highly trustworthy, ethical, and committed to superior customer service. Confident in interactions with clients of all levels. A great eye for detail and resourceful in completing tasks as well as the ability to learn new skills quickly.

Having completed a Certificate III in Business Administration would like to utilize my qualifications and grow my skills in administration work. Willing to go back to study to improve my skill levels if the position requires it.

Overview

15
15

Years of retail experience

2
2

Certificates

1
1

Year in support work

1
1

Year In Administration

Skills

  • Excellent Customer Service Skills
  • Data Entry skills
  • Intermediate Microsoft Office skills
  • Can Multitask
  • Strong Organizational Skills
  • Problem Solver
  • Strong Worker Ethic
  • High Attention to Detail
  • Work Independently
  • Team player
  • Full Driver’s License
  • Positive and professional
  • Active Listening

Work History

Stock Control/ Data Entry

Voluntary Work
Brisbane, Queensland
Jan.2012 - Jan.2017

Work for the dole - inbetween jobs

  • Experienced in all aspects of stock control, data entry and computer disassembly
  • Customer Service Administration including reception, filing, and photocopying – general administration.
  • Organized, sorted, and checked input data against original documents.
  • Used computer software to store and retrieve data.

Customer Service/Sales Assistant

Myers/Woolworths/Home art/Toys-R-Us
Jan.2004 - Jan.2017
  • Provided fast friendly and efficient customer service exceeding client and managements expectation.
  • Competent in all areas of Maintaining a safe work environment.
  • Packing online orders to be sent out to customers.
  • Determined customer needs and interests to recommend to customers.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.

Support Worker

Mable
03.2023 - Current
  • Supervising client while they perform their duties
  • Being early/on time for my client
  • Encouraging Client to keep going with their duties for when they get distracted
  • Driving to the client’s workplace/home to help with tasks including taking them to appointments, shopping and/or just being there for social support

Volunteer

Mater Hospital
Brisbane, QLD
Mar.2024 - Mar.2024

10th March 2024

Mater Hospital - Chicks in pink- International Women's Day Fun Run

  • Directing people to either the start line or the sign up area
  • Holding signs to direct the traffic of people
  • Saying "Good Morning" to everyone involved in the "fun run"

Retail Team Member

Coles Online - Aspley
Jul.2017 - Jan.2022
  • Customer Service – in helping customer’s find the right product they are looking for in store
  • Picking and packing customer’s orders Merging crates to be loaded onto the truck
  • Measuring quantities of fruit and vegetables

Data Entry Officer/Administrator

QUT – Kelvin Grove
Aug.2013 - Nov.2013
  • Performed administrative and processed student records
  • Provided reception duties at QUT
  • Scheduled appointments and supported correct, up to- date client files
  • Data management Ability to work to deadlines ensuing productive results achieved Knowledge of Policy and Procedures
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Completed data entry tasks with accuracy and efficiency.

Education

Certificate III - Business Administration

Queensland Tafe
Bracken Ridge
12-2012

Certificate III - Visual Art & Contemporary Craft

Queensland Tafe
Bracken Ridge
12-2009

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeInternshipContract Work

Location Preference

On-Site

Important To Me

Flexible work hoursWork-life balance

Interests

Drawing

Painting

Scrapbooking

Junk Journals

Reading/Audiobooks

Shopping

Traveling

Hanging with family and friends

Timeline

Volunteer

Mater Hospital
Mar.2024 - Mar.2024

Support Worker

Mable
03.2023 - Current

Retail Team Member

Coles Online - Aspley
Jul.2017 - Jan.2022

Data Entry Officer/Administrator

QUT – Kelvin Grove
Aug.2013 - Nov.2013

Stock Control/ Data Entry

Voluntary Work
Jan.2012 - Jan.2017

Customer Service/Sales Assistant

Myers/Woolworths/Home art/Toys-R-Us
Jan.2004 - Jan.2017

Certificate III - Business Administration

Queensland Tafe

Certificate III - Visual Art & Contemporary Craft

Queensland Tafe

References

References available upon request.
Melissa JeffreyAdministration