Melissa Martino
Spring Farm,Australia
Summary
I am a loyal, caring professional with over 14 years of experience supporting families and the community. With a strong background in administration and customer service, I am confident in my ability to deliver warm, responsive, and high-quality support within an OOSH environment. I thrive in fast-paced settings and have built strong, positive relationships with children, families, and the wider community.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Casual Educator and Inclusion Support Educator
Camp Australia
07.2024 - Current
- Supervise and support a group of primary aged children.
- Engage in a fun, safe, and compliant program.
- Build meaningful relationships with children, families, and the school community.
- Nurture a positive environment for learning and enriching play-based educational experiences.
Volunteer Parent Helper
Mount Annan Christian College
03.2024 - Current
- Helping to set up and organise learning materials, assist with classroom assignments, or help guide students in class projects.
- Working with one-on-one students who may need extra assistance.
- Ensuring all students stay on task, follow classroom rules, and are engaged during lessons or activities.
- Reading with students.
- Ensuring the students have smooth and effective learning experiences.
Senior General Activities Officer
PCYC
07.2011 - Current
- Administrative Procedures including word processing, excel and other Microsoft programs & email.
- Running group fitness for youth, adults and disability and disadvantage.
- Running PCYC Activities and School Holiday Programs and partnership with other organisations.
- Reception and Clerical duties, Including Banking, supervision of members and activities, open and lock down of club facility.
- TOIP COORDINATOR - The Traffic Offender Intervention Program is a Local Court based program targeting offenders who have pleaded guilty to, or been found guilty of, a traffic offence.
- Assist other duties which may be required by the club manager from time to time (reporting, invoice, and meeting conference on behalf of club manager).
- Use of social media and digital platforms for advertising PCYC Activities and programs.
- Work in a team environmental, leading a small team of volunteers and students.
- Contribute to the mission of PCYC to empowering young people in the Canterbury/Campbelltown areas.
- Build trusting and professional relationships with individuals young people, groups, families networks and community.
Casual Coach
Ready Steady Go Kids
Mount Annan
05.2024 - 09.2025
- Deliver multi-sport programs for children, supporting development through active play.
- Engage with families and caregivers to ensure positive experiences.
Education
Diploma of Business -
APEX Training Solutions
Sydney, NSW11-2016
Certificate IV in Community Services Work - CHCCHILD401A / CHCCHILD404A
ETC Training
Sydney, NSW11-2012
Diploma of Management -
ETC Training
Sydney, NSW11-2012
Diploma of Fitness -
TAFE NSW
NSW01.2012
Certificate IV in Fitness -
TAFE NSW
NSW01.2011
Certificate III in Fitness -
TAFE NSW
NSW01.2010
Skills
- Customer service
- Decision making
- Team collaboration
- Leadership
- Community engagement
- Active listening
- Reliability and punctuality
- Problem-solving
Certification
• Working with Children Check, 05/08/29, WWC0368422E
• National Digital Police Check, 2025
• First Aid, 26/10/27
• Provide CPR, 26/10/2027
• 10 Years of Service to PCYC NSW 30/09/2021
• National Digital Police Check, 2025
• First Aid, 26/10/27
• Provide CPR, 26/10/2027
• 10 Years of Service to PCYC NSW 30/09/2021
Hobbies and Interests
- Nature
- Animals
- Sport
- Family
- Community events
- Business
- Outdoors
- Music
References
- Kassie Paice, Mission Australia, 0432 290 494
- Demetra Proestos, Community Services Leader, 0407 084 000
- Jonathan Chor, Sports Coordinator, 0401 916 151
Timeline
Casual Educator and Inclusion Support Educator
Camp Australia
07.2024 - Current
Casual Coach
Ready Steady Go Kids
05.2024 - 09.2025
Volunteer Parent Helper
Mount Annan Christian College
03.2024 - Current
Senior General Activities Officer
PCYC
07.2011 - Current
Diploma of Business -
APEX Training Solutions
Certificate IV in Community Services Work - CHCCHILD401A / CHCCHILD404A
ETC Training
Diploma of Management -
ETC Training
Diploma of Fitness -
TAFE NSW
Certificate IV in Fitness -
TAFE NSW
Certificate III in Fitness -
TAFE NSW