Summary
Overview
Work History
Skills
Timeline
Generic

MELISSA MONKMAN

Tuchekoi,QLD

Summary

I am a passionate and dependant problem solver who has many years of hands-on experience in the retail industry. I am a committed worker who strives to ensure that every shopper feels valued and supported. With a strong eye for detail, I thrive in fast-paced environments where each day may represent new challenges. My dedication to my team and customers allows me to make positive experiences for everyone around me.

Overview

28
28
years of professional experience

Work History

Store Services Assistant, Planograms

WOOLWORTHS
12.2021 - Current


  • Trained in payroll and cash office procedures.
  • Great knowledge and experience in planograms.
  • Managed store displays effectively, ensuring optimal product visibility and presentation.
  • Enhanced customer satisfaction by providing prompt and efficient service of inquiries with both customers and team members alike, fostering positive relationships within the workplace.


Team Member for Nightfil, Groceries, Meat & Online

WOOLWORTHS
05.2017 - 12.2021
  • Customer service, receiving load, restocking shelves, ticketing, maintenance, stocktake and cleaning
  • Transferred to Ayr Woolworths December 2021

AVON
10.2015 - 02.2018
  • Collecting and delivering orders, excellent customer service, online ordering

Housekeeper

CORALSEA RESORT
06.2016 - 11.2016
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Waitress/Kitchen hand

RESTAURANT 1770
04.2010 - 03.2013
  • Preparation of food, barista coffee making, customer service, serving of quality food

Service station attendant

CAPE YORK TYRES
05.2010 - 11.2010
  • Customer service, cleaning, opening and closing of store

Housekeeping

BIG 4
04.2010 - 08.2010

Sales assistant

FOODWORKS
09.2008 - 02.2010
  • Customer service, food preparation, opening and closing of store, cash handling.

Administration

SCT LOGISTICS
01.2008 - 08.2008
  • Answering telephones, taking orders, data input-output, pays for 30+ employees, chasing up accounts, spreadsheets to suit

Rehabilitation Assistant

CRL
04.2008 - 07.2008
  • Rehabilitation of the sand mine, planting, sowing and collecting important seeds.

Bakery assistant

STRADDY BAKERY
09.2007 - 01.2008
  • Customer service, food control, preparation of stock, closing of store
  • Administration, cleaner, fish packer

Outdoor sales assistant

BUNNINGS
01.2006 - 04.2006
  • Customer service, preparation of stock

Cleaner

LIFESTYLE SERVICES
12.2005 - 04.2006


  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Sales assistant

KLEINS
11.2005 - 04.2006
  • Opening and closing of store, preparation of stock

Sales assistant, kitchen hand, delivery driver

SAM'S PIZZA BAR
08.2005 - 10.2005
  • Taking orders, making and delivering pizzas

Laboratory Technician

ATS WORKFORCE
03.2005 - 08.2005
  • Preparing samples for analysis and all procedures, working with dangerous chemicals

C.I.P. RESEARCH
11.2004 - 03.2005
  • Administration, Laboratory technician, Cleaner, Groundskeeper
  • General office duties, Working with dangerous goods, operating Kason machine (large machine to help extract gold from carbon), Organization and filing of samples, Cleaning and maintenance of 2 acre property

Administrator, Fish Packer

BARRIE'S MARINE
08.1997 - 10.2004
  • Administration, fish packer
  • General office duties, preparation of fish for export

2IC Manager

MR TOYS TOYWORLD
02.2003 - 10.2004
  • Rearranging and stocking of merchandise, competent in invoicing, Entrusted with monies for banking and cash register

Sales Assistant

MCDONALDS
07.2001 - 02.2003
  • Customer service, Preparation of food and beverages, daily household duties

Volunteer receptionist

COOROY BUTTER FACTORY
01.2001 - 03.2001
  • Answering phones, filing, faxing, emailing, help with organization of art exhibitions

Sales assistant

KINGSLEY CHICKEN
08.1999 - 04.2000
  • Opening/closing of store, customer service, preparation and cooking of food

Plant distributer

DEPARTMENT OF FORESTRY
11.1998 - 03.1999
  • Detubing, planting and spraying

Skills

  • High level of customer service
  • Creative problem solver
  • Positive attitude
  • Bubbly personality
  • Honest
  • Loyal
  • Compassionate
  • Reliable

Timeline

Store Services Assistant, Planograms

WOOLWORTHS
12.2021 - Current

Team Member for Nightfil, Groceries, Meat & Online

WOOLWORTHS
05.2017 - 12.2021

Housekeeper

CORALSEA RESORT
06.2016 - 11.2016

AVON
10.2015 - 02.2018

Service station attendant

CAPE YORK TYRES
05.2010 - 11.2010

Waitress/Kitchen hand

RESTAURANT 1770
04.2010 - 03.2013

Housekeeping

BIG 4
04.2010 - 08.2010

Sales assistant

FOODWORKS
09.2008 - 02.2010

Rehabilitation Assistant

CRL
04.2008 - 07.2008

Administration

SCT LOGISTICS
01.2008 - 08.2008

Bakery assistant

STRADDY BAKERY
09.2007 - 01.2008

Outdoor sales assistant

BUNNINGS
01.2006 - 04.2006

Cleaner

LIFESTYLE SERVICES
12.2005 - 04.2006

Sales assistant

KLEINS
11.2005 - 04.2006

Sales assistant, kitchen hand, delivery driver

SAM'S PIZZA BAR
08.2005 - 10.2005

Laboratory Technician

ATS WORKFORCE
03.2005 - 08.2005

C.I.P. RESEARCH
11.2004 - 03.2005

2IC Manager

MR TOYS TOYWORLD
02.2003 - 10.2004

Sales Assistant

MCDONALDS
07.2001 - 02.2003

Volunteer receptionist

COOROY BUTTER FACTORY
01.2001 - 03.2001

Sales assistant

KINGSLEY CHICKEN
08.1999 - 04.2000

Plant distributer

DEPARTMENT OF FORESTRY
11.1998 - 03.1999

Administrator, Fish Packer

BARRIE'S MARINE
08.1997 - 10.2004

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