Melissa Reilly
Kallangur,QLD
Summary
Dedicated professional with over 25 years of retail experience, seeking a position that offers a fair work-life balance. Proven ability to maintain high standards of cleanliness and organization. Strong work ethic and commitment to delivering quality results. Ready to leverage extensive experience in a new career as a cleaner at Narangba State School.
Overview
6
6
years of professional experience
Work History
Third in Charge
Kathmandu
North Lakes, QLD
06.2020 - Current
- Provided assistance to the Store Manager in overseeing store operations, including customer service, inventory control, cash handling and personnel management.
- Assisted in managing daily store operations and staff scheduling to support efficient workflow.
- Supervised and led employees to maintain productivity and customer service levels.
- Coached staff on strategies to enhance performance and improve customer relations.
- Mentored and coached staff, providing targeted feedback to enhance job performance and service quality.
- Trained new team members on customer service standards and product knowledge.
- Resolved customer inquiries and concerns, ensuring a positive shopping experience.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
- Complied with company safety procedures, policies and regulations to promote a safe working environment.
- Managed stockroom operations and maintained inventory accuracy.
- Organized stockroom layout for optimal space utilization and accessibility.
- Implemented safety protocols for handling materials and maintaining cleanliness.
- Trained new staff on stock management practices and safety procedures.
- Maintained cleanliness of store floors, shelves, and restrooms daily.
- Followed safety protocols for handling cleaning chemicals and supplies.
- Reported maintenance issues promptly for timely resolution and safety compliance.
- Regularly cleaned windows, mirrors, and glass surfaces to enhance store appearance.
- Collected and disposed of trash from store bins each day to maintain cleanliness.
- Performed daily sweeping and mopping of store floors to ensure a clean shopping environment.
- Inspected store for any damages or hazards and reported them immediately to management staff.
- Followed safety protocols while handling hazardous chemicals during cleaning process.
Education
Teachers Aide Course 3 Micro-Credentials
Online Course Auatralia (currently studying)
QueenslandSkills
- Inventory management
- Store operations
- Daily maintenance
- Stockroom organization
- Safety compliance
- Customer service
- Employee training
- Performance coaching
- Scheduling and planning
- Time management
- Problem solving
- Attention to detail
- Verbal communication
- Effective communication
- Team motivation
- Policy administration
References
- Patricia Bernard
- 0401 279 567
- Caroline Whiting
- 0431 681 188
- Shondelle Michel
- 0433 328 418
Timeline
Third in Charge
Kathmandu
06.2020 - Current
Teachers Aide Course 3 Micro-Credentials
Online Course Auatralia (currently studying)