Summary
Overview
Work History
Education
Skills
Timeline

Melissa Sarman Gozel

Brighton East ,VIC

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Successful Customer Service Director with extensive experience in managing operational customer service teams. Proficient with working knowledge of customer service software, databases and tools. Strong leader committed to motivating team members to deliver better results.

Overview

1
1
year of professional experience

Work History

Customer Service

Blue Sea Fish And Chips
85 Ludstone St Hampton
03.2023 - Current
  • Excellent communication skills, both verbal and written.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Education

Brighton Secondary College, Brighton East, VIC

Skills

  • Decision-Making
  • Dependable and Responsible
  • Equipment operation
  • Remote Office Availability
  • Organizational Skills
  • Problem-Solving

Timeline

Customer Service - Blue Sea Fish And Chips
03.2023 - Current
Brighton Secondary College - ,
Melissa Sarman Gozel