Melissa Sengsouvanh
Melbourne
Summary
Developed strong analytical and problem-solving skills in collaborative and fast-paced environment. Demonstrates keen ability to connect with people and facilitate positive interactions. Seeking to transition into new field, bringing strong work ethic and commitment to continuous learning.
Offering solid foundation in finance and economics. Keen ability to learn and grow in professional environment. Demonstrated ability to interpret data and problem-solve to quickly adapt to new concepts and tools. Ready to use and develop analytical and Excel skills in future role. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Assistant
IKEA
11.2022 - Current
- Supporting customers with their home furnishing by offering better solutions
- Collaborate with diverse teams to improve performance, sharing best practices, and offering support as needed.
- Handle multiple tasks under pressure in fast-paced environment
- Attention to detail and problem-solving
- Maintained calm demeanour and managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build loyalty.
- Boosted customer satisfaction levels through great customer service, addressing concerns promptly, and providing a welcoming environment.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Collaborated with team members to achieve monthly sales targets.
Education
Bachelor of Commerce And Economics - Commerce, Economics
Monash University
Clayton, VIC11-2026
Skills
- Microsoft Office
- Python
- R programming
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Great people skills
- Brand promotion
LANGUAGES
English
Native or Bilingual
Chinese
Full Professional
Timeline
Sales Assistant
IKEA
11.2022 - Current
Bachelor of Commerce And Economics - Commerce, Economics
Monash University
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