Melissa Stojcevski
Kingsgrove,NSW
Summary
I am a hardworking and passionate job seeker with strong organizational skills, wiliness to learn and a great team player. I am very dependable with exceptional people skills. I enjoy positively interacting with customers and employees in the work environment. I am able to work well under pressured and adhere to strict deadlines.
Overview
21
21
years of professional experience
Work History
Customer Service
Kingsgrove High Canteen
Kingsgrove
03.2023 - Current
- Provide excellent customer service by responding promptly to requests, and following up to ensure satisfaction.
- Make coffee's, prepare cold drinks and food orders for students and teachers
- Cash handling procedures when accepting payments from customers.
- Assisting team members with tasks such as restocking the canteen, cleaning and preparing food.
Administration
Drained Away Drains
Kingsgrove
06.2016 - 10.2022
- Sorted and distributed office mail
- Recorded incoming shipments for corporate records
- Entered invoices and tax paperwork
- Paid bills
- Answered customer calls
Beauty Therapist
Leah's Wax Works
Hurstville
01.2011 - 05.2013
- Carried out procedures for hair removal, facials , treatments etc
- Provide excellent customer service at front desk and over the phone.
- Maintain records of each client's treatment history including details of any allergies or medical conditions.
- Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
- Monitor product supplies within the salon ensuring adequate stock is maintained at all times.
- Organised appointments with clients and managed a busy schedule of bookings.
- Organised client treatment plans
Cafe / All Rounder
Bligh St Cafe
Martin Place
03.2009 - 11.2010
- Chopped ingredients, cooked and prepped food items for breakfast & lunch rush period.
- Made coffee & cold drinks
- Greeted customers upon arrival and provided assistance with menu selections.
- Rang up orders on cash register to process cash and credit card payments
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming environment.
Deli Assistant
Maria's Euros Delights
Brookvale
02.2003 - 01.2009
- Sliced meats, cheeses and weighed deli items for customers.
- Update food displays, and customer-facing areas to increase sales of special items.
- Operate deli slicers and other equipments
- Checked expiration dates on all deli products to ensure quality control.
- Processed cash and credit card payments, promptly returning receipts, money and payment cards to customers.
- Served food and coffees at take-out counter
- Excellent customer service
Education
Certificate IV - Beauty Therapist
Ultimo Tafe
Ultimo, NSW11-2002
High School Diploma -
Freshwater High School
Freshwater12-2000
Skills
- Customer Service
- Reliable & honest
- Willingness to learn
- Quality Control
- Cash Handling
- Food Preparation
- Beverage Preparation
- Safe Food Handling
Timeline
Customer Service
Kingsgrove High Canteen
03.2023 - Current
Administration
Drained Away Drains
06.2016 - 10.2022
Beauty Therapist
Leah's Wax Works
01.2011 - 05.2013
Cafe / All Rounder
Bligh St Cafe
03.2009 - 11.2010
Deli Assistant
Maria's Euros Delights
02.2003 - 01.2009
Certificate IV - Beauty Therapist
Ultimo Tafe
High School Diploma -
Freshwater High School
Similar Profiles
David LeeDavid Lee
Casual Teacher at Kingsgrove North High SchoolCasual Teacher at Kingsgrove North High School
KAY PASHALISKAY PASHALIS
Secondary School Teacher at Kingsgrove High SchoolSecondary School Teacher at Kingsgrove High School
Logan BunkLogan Bunk
Volunteer at Maryborough State High School CanteenVolunteer at Maryborough State High School Canteen