MELISSAH KALALA UATEA SINA TAGILIMA
Wyndham Vale
Summary
Experienced Store Worker with strong background in retail environments. Known for exceptional organization, inventory management skills, and proven ability to interact positively with customers. In past roles, demonstrated commitment to teamwork and improved efficiency of stock handling processes. Demonstrated strengths include communication, time-management, and adaptability.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
2005
2005
years of post-secondary education
Work History
Store person
101 Industry Warehouse
Truganina
11.2022 - 11.2025
- Replenishment Bulk
- Putting Away
- Maintained inventory accuracy through regular stock checks and updates.
- Picking & Packing orders
- Tugger operator
- Staging and Dispatch
- Afternoon shift
- Operated warehouse equipment to efficiently move and organize products.
- Collaborated with team members to achieve daily operational goals.
- Packaged products for shipment, ensuring proper labeling and documentation.
- Trained new staff on warehouse procedures and best practices.
- Assisted in stocking shelves, organizing merchandise, and restocking inventory.
- Followed up with customers regarding their purchases via email or telephone.
- Tracked inventory levels using point-of-sale software systems.
- Adhered to safety regulations when unloading and loading shipments from delivery trucks.
- Received deliveries, scanned packages, and updated orders in internal database.
Pastry Cook Assistance
Ferguson & Plarre Bakehouse
Keilor Park
11.2022 - 01.2024
- Decorating Cakes
- Picking & Packing orders for stores
- Working machinery
- Fast pace Packing
- Working in freezer pick & pack
- Sorting & Replenish stock
- Assisted in preparing a variety of pastries and desserts daily.
- Maintained cleanliness and organization of kitchen workstations and tools.
- Collaborated with team members to ensure timely product availability.
- Followed recipes accurately to produce consistent pastry quality.
- Assisted in decorating cakes and pastries for customer orders.
- Adhered to food safety standards during preparation and storage processes.
- Supported training of new staff on baking techniques and kitchen procedures.
- Placed finished products into boxes or bags ready for delivery or pickup.
- Communicated effectively with team members to coordinate activities in the kitchen.
- Kept records of daily production including number of items produced, waste generated and any issues encountered.
- Assisted the pastry chef in creating and developing new desserts.
- Maintained a clean work environment by wiping down surfaces, sweeping floors and taking out trash.
- Transported prepared items from the kitchen to designated areas using carts or trays.
- Measured ingredients accurately to ensure consistent quality of products.
- Stocked shelves with necessary ingredients for baking production.
Office Administrator
Trione Energy
Tullamarine
02.2018 - 03.2020
- Creating Invoice & Receipts.
- Placing orders through Excel for Customers
- Using Electricity systems for capturing information.
- Excellent Numeric & Alpha Data Entry
- Computer Knowledge
- Capturing information from documents (scanned & written)
- Managed office supplies and equipment for efficient daily operations.
- Coordinated schedules and appointments for team meetings and events.
- Maintained organized filing systems for confidential documents.
- Assisted in preparing reports and presentations for internal meetings.
- Communicated with vendors to ensure timely delivery of services and materials.
- Supported team members with administrative tasks to enhance productivity.
- Implemented office procedures to streamline workflow processes.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Data Capture Officer
Fuji Xerox
Ravenhall
08.2015 - 08.2016
- Data Capture Medibank/Work Safe/VIC Roads documents
- Excellent Numeric & Alpha Data Entry
- Computer Knowledge
- Capturing information from documents (scanned & written)
- ASA Recruitment
- Analyzed customer feedback to identify areas for service improvement and innovation.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
Secondary School -
Auckland Seventh Day, Adventist Secondary School
Cert 3 - Childhood Education
Skills
- Microsoft Word
- Excel
- Power Point
- Publisher
- SAP
- MYOB
- PC & Keyboard skills
- Strong Customer Service
- Excellent Communication
- Energetic & Enthusiastic
- Good negotiation
- Honest
- Reliable
- Hard Worker
- Positive attitude
- Love to Explore new skills
- Increase Skills
- Picking and packing
- Warehouse equipment operation
- Stock replenishment
- Customer communication
- Data entry accuracy
- Order processing
- Time management
- Problem solving
- Attention to detail
- Workplace safety
- Returns and exchanges
- Reliability and punctuality
References
- Ziinah F, ASA Recruitment, 0434 725 128
- Hiren Kadve, CEO Manager, Trione Energy, 03 8824 9810, hkadve@trione.com.au
- Bernie, Manager, Ferguson Plarre Bakehouse, 0488 363 060
- Daniel Marshal, Supervisor, 101 Warehouse, 0401 044 452
Personal Information
Date of Birth: 06/14/88
Languages
- English
- Samoan
Timeline
Store person
101 Industry Warehouse
11.2022 - 11.2025
Pastry Cook Assistance
Ferguson & Plarre Bakehouse
11.2022 - 01.2024
Office Administrator
Trione Energy
02.2018 - 03.2020
Data Capture Officer
Fuji Xerox
08.2015 - 08.2016
Secondary School -
Auckland Seventh Day, Adventist Secondary School