Hi, I’m
Kitione Finau
Tarneit,Victoria
Summary
My Strong personal confidence and belief in myself has allowed me to accomplish a lot of my goals in the personal and professional arena. I have strong interpersonal skills and pay great attention to detail. I pride myself with efficiency and resourcefulness and armed with strong communications skill. I am able to be effectively built and maintain relationships with clients and stake holders. Looking forward to the new and exciting challenges and quick establish a rapport with new peers by my organizational skills and initiative, I believe that I will be an asset to any organization that I am associated with.
Overview
25
years of professional experience
Work History
Woolworth
Store person
01.2022 - Current
Job overview
- Tugger Operator/Voice Pick
- Dispatch Loader
- Forklift Operator/High Reach -Replenishing,Putaway,Unload,Load
Woolworth Distribution Centre
Store person
01.2019 - 01.2021
Job overview
- Ambient Pick packer /Voice Pick
- Tugger Operation
- Temperature Control Voice Pick
- Forklift Operator (High reach,Counter Balance)
Pacific Island Air Limited
Sales Representative
01.2014 - 01.2019
Job overview
- Team Leader/Supervisor/Sales Consultant Denarau Department
- Customer Service Officer
- Meet/Greet clients off their international flights
- Well versed with take fight booking software
- Cargo handling
- Ensure an efficient and timely movement of all aircraft schedules
- Assist in reservations/sales
- Contribute and assist with the assigned manpower to ensure that all operational requirements can be achieved with maximum productivity
- Ensure that all customer relations activities are addressed and effective responses to maintain customer satisfaction are presented
- Meet with Resort and Hotel Operators that make up the various Tourism Associations on the network
- Manage schedules, re-schedules, delays and other disruptions to return to normal as soon as possible
- Assist Drivers transferring clients when needed arise
- Assist with our Airport Team when needed
- Facilitate Ground Handling Group Booking at outer Resorts and Properties
Island Hoppers Fiji Limited
Passenger Service Officer
01.2007 - 01.2014
Job overview
- Ramp loading/offloading
- Meet/Greet clients off there international flights
- Well versed with take flight booking software
- Cargo handling
- Ensure an efficient and timely movement of all aircraft schedules
- Assist in reservations/sales
- Contribute and assist with the assigned manpower to ensure that all operational requirements can be achieved with maximum productivity
- Ensure that all customer relations activities are addressed and effective responses to maintain customer satisfaction are presented
- Meet with Resort and Hotel Operators that make up the various Tourism Associations on the network
- Manage schedules, re-schedules, delays and other disruptions to return to normal as soon as possible
- Assist Drivers transferring clients when needed arise
Cardos Bar & Grill
Line Cook
01.2005 - 01.2007
Job overview
- Supervision of all Food and beverage department in absence of Management
- Conduct training with in the Food and beverage department with new staff
Namale Resort & Spa
Meet & Greet Consultant
01.2002 - 01.2005
Job overview
- Tour consultant/Meet and Greet
- Liaise with Resort Management with all inbound guest that arrives/depart Nadi airport
- Assist with clients when there is disruption to their domestic/international flights
- Assist with day trip and accommodation when there is layover before connecting there domestic/international flights
Hot Springs Hotel Fiji
Food & Beverage
01.2000 - 01.2002
Job overview
- Assist in supervision of Food and beverage department (in absence of Management)
- Prepare rosters and provide administrative service for Hotel requirements
- Ensure that all customer relations activities are addressed and effective responses to maintain customer satisfaction are presented
Education
Savusavu Secondary SchoolSavusavu
Fiji Junior Certificate
University Overview
GPA: B Grade
Fiji School Leaving Certificate
University Overview
GPA: 240 | 400
Fiji University Of South Pacific
TPAF
Computer Course
TPAF
Customer Service Skills
Basic Firefighting
Dangerous Good Awareness
CAAF
Human Factors
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Access Database
- Warehouse Safety
- Picking orders
- Stock Rotation
- Receiving Shipments
- Supply Chain Understanding
- Logistics support
- Driving forklifts
- Checking paperwork
- Operating scanners
- Barcode scanning
- Workplace Cleanliness
- RF scanning
- Pallet jacking
References
- Mr. Bill Keefe, General Manager, Namale Resort & Spa, 8850435/9923405, billkeefe@namaleresort.com
- Mr. Tuni Beddoes, General Manager, Pacific Island Air, gm@pacificislandair.com
- Jimmy Raj Deo, Executive Chef, Tavarua Island Resort Fiji, 679 9266459
Hobbies and Interests
- Meeting and socializing with people
- Reading anything realistic and interesting
- Listening to Music / DJ
- Playing rugby
Coursescompleted
- Computer Course TPAF
- Customer Service Skills TPAF
- Basic Firefighting
- Dangerous Good Awareness
- Human Factors (CAAF)
Timeline
Store person
Woolworth
01.2022 - Current
Store person
Woolworth Distribution Centre
01.2019 - 01.2021
Sales Representative
Pacific Island Air Limited
01.2014 - 01.2019
Passenger Service Officer
Island Hoppers Fiji Limited
01.2007 - 01.2014
Line Cook
Cardos Bar & Grill
01.2005 - 01.2007
Meet & Greet Consultant
Namale Resort & Spa
01.2002 - 01.2005
Food & Beverage
Hot Springs Hotel Fiji
01.2000 - 01.2002
Savusavu Secondary School
Fiji Junior Certificate
Fiji School Leaving Certificate
Fiji University Of South Pacific
TPAF
Computer Course
TPAF
Customer Service Skills
Basic Firefighting
Dangerous Good Awareness
CAAF
Human Factors
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