Melissa Loudina Pais
Gold Coast,Australia
Summary
Productive with record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency.
My objective is to obtain a challenging position as an Pharmacist at a community pharmacy that will utilize my skills and provide me with an opportunity for growth and advancement and strive purposefully towards the goal of maximizing the quality of care for patient.
Overview
8
8
years of professional experience
Work History
Pharmacist in Charge
Gold Coast Super Clinic Pharmacy
06.2023 - Current
- Currently working as a sole Pharmacist full time using Minfos software.
- Organising Webster packing through Minfos and Quantum/ MPS rolls.
- Providing extended services as as MedsCheck, UTI screening, Staged Supply, services offered through Pharma programs.
- Training an Intern Pharmacist as a preceptor/supervisor. (March 2021- Current)
- Training pharmacy technicians and students on dispensary practices to increase patient satisfaction.
- Conducting monthly safe counts and investigating and resolving discrepancies
- Assisting the manager with staff rosters, organising team meetings and outings.
- Ordering daily and monthly bulk dispensary stock.
- Collaborating with the doctors at the medical centre and urgent care clinic.
Intern Pharmacist
Gooding Drive Pharmacy Gold Coast QLD
10.2021 - 11.2022
- Efficient dispensing using Rx One dispense software.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Provided friendly customer service at drop-off and pick-up counters.
- Counselled patients on new medications and OTC products.
- Provided extended pharmacy services such as MedsChecks, Staged Supply, Dose Administration Aids using SureMed Websters and MPS rolls.
- Organised medication packing, supply and medication audits at Merrimac Private Nursing home.
- Effectively vaccinated patients against Covid, Influenza and other diseases,
- Initiated and conducted Sleep Apnoea testing.
- Worked as a Pharmacist after getting registered for five months.
Retail assistant
Benowa Mart
10.2020 - 06.2021
- Receiving, unpacking the cartons, and restocking the products to shelves.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Helped managers with daily checklists and last-minute requirements.
Student Pharmacist
Robina Hospital
10.2020 - 11.2020
- Conducted a QUM project on 'The impact of a clinical pharmacist participation on Discharge Ward Rounds.' Attending ward rounds with the medical team along with the supervisor
- Data collection and analysis for the project
- Conducting clinical reviews and medication reconciliation
- Preparing the Discharge summary counselling patients on discharge.
Student Pharmacist
Chempro Chemist- Woodlark street
12.2019 - 12.2019
- Providing customer service all times
- Giving S2 and S3 medications with counseling
- Accepting prescriptions, dispensing using FRED dispense
- Assisting pharmacist in Home Medication Reviews.
Student Pharmacist
Gold Coast University Hospital
11.2019 - 11.2019
- Assisting pharmacists with ward rounds
- Communicating with the community pharmacy or the patient about their admission medications and counselling the patient on their discharge medications.
Student Pharmacist
Priceline pharmacy
02.2019 - 02.2019
- Providing excellent customer service all times
- Giving S2 and S3 medications with counseling
- Accepting prescriptions, dispensing using FRED dispense
- Providing information to the customers about uses, effects and interactions of drugs.
Student Pharmacist
Ozcare- keith Turnbull Place
02.2019 - 02.2019
- Working with nurses at the aged care facility
- Talking to patients and Providing information on their medications and counselling them on why they are taking those medications and how it is beneficial to them
- Drug Use Evaluation
- Working in partnership to achieve quality use of medicines (QUM).
Quality control Analyst
Sequent Research Limited
01.2018 - 01.2019
- Conducting analysis on Active Pharmaceutical Ingredients (API's) using instruments like UV Visible and Spectrophotometer, Polarimeter, Auto Titrator by Met Rohm
- Faced international audits like USFDA and WHO
- Conducting wet lab qualitative analysis.
Intern Microbiologist
Sequent Research Limited
09.2018 - 12.2018
- Worked in the department of Microbiology gaining experience in Water analysis, Microbial Limit Test, Preservative Efficacy Test.
Research Assistant
Griffith School of Pharmacy and Pharmacology
06.2018 - 07.2018
- Assisted the pharmacology team on a research project titled 'Effects of Ferulic acid on Anxiety related behaviour in Mice'.
Pharmacy Assistant
Colombia Asia Hospital
12.2016 - 01.2017
- Providing customer service and receiving the scripts
- Assisting the pharmacists in dispensing of inpatient, outpatient medications and hospital supplies
- Receiving the stock and replenishment of stock
- Assisting the ward pharmacists at the mother and childcare wards.
Education
Master of Pharmacy -
Griffith University
Gold Coast, QLD07.2021
Bachelor of Pharmacy - undefined
Manipal College of Pharmaceutical Sciences
Manipal, Karnataka05.2017
Pre-University College - undefined
St. Aloysius Pre-University College
Mangalore, Karnataka01.2013
Secondary High School - undefined
Ladyhill Victoria Girls High School
Mangalore, Karnataka01.2011
Skills
- I strongly believe that the top priority is the health of an individual
- Prominent in solving problematic or complex cases
- Understand the importance of time management
- Able to use resources such as AMH, eTG, AusDI and the PBS effectively
- Ability to work in a team effectively and willingness to learn new things
- Understanding the professional ethical and legal obligations
- Excellent verbal and written communication skills
- Understanding how Medicare works
- Multitasking
Accomplishments
- Team member of Griffith Mates and Gold Coast Student Guild.
- Awarded as the best outgoing student from St Aloysius Pre-University College
- Participated as a delegate in PHARMAQUORA 2013, 2014, 2016 and PHARMAQUORA 2017.
- Participated as a Delegate in 61St International Pharmaceutical Students Federation World Congress 2015, Hyderabad
- Participated as a delegate in the 67th and 68th Indian Pharmaceutical Congress (IPC 2016 and IPC 2017).
- Served as the Joint Secretary of Student Exchange Committee of Manipal College Of Pharmaceutical sciences
- Served as the General Secretary of Manipal College of Pharmaceutical sciences 2015-2016
Timeline
Pharmacist in Charge
Gold Coast Super Clinic Pharmacy
06.2023 - Current
Intern Pharmacist
Gooding Drive Pharmacy Gold Coast QLD
10.2021 - 11.2022
Retail assistant
Benowa Mart
10.2020 - 06.2021
Student Pharmacist
Robina Hospital
10.2020 - 11.2020
Student Pharmacist
Chempro Chemist- Woodlark street
12.2019 - 12.2019
Student Pharmacist
Gold Coast University Hospital
11.2019 - 11.2019
Student Pharmacist
Priceline pharmacy
02.2019 - 02.2019
Student Pharmacist
Ozcare- keith Turnbull Place
02.2019 - 02.2019
Intern Microbiologist
Sequent Research Limited
09.2018 - 12.2018
Research Assistant
Griffith School of Pharmacy and Pharmacology
06.2018 - 07.2018
Quality control Analyst
Sequent Research Limited
01.2018 - 01.2019
Pharmacy Assistant
Colombia Asia Hospital
12.2016 - 01.2017
Bachelor of Pharmacy - undefined
Manipal College of Pharmaceutical Sciences
Pre-University College - undefined
St. Aloysius Pre-University College
Secondary High School - undefined
Ladyhill Victoria Girls High School
Master of Pharmacy -
Griffith University
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