MELODIOUS MAGOMA
LITTLE MOUNTAIN,QLD
Summary
Experienced Care Worker with sensitive approach and adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Personal Care Worker
Arcare Aged Care
Sunshine Coast, QLD
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced client satisfaction by providing personalized care and attention to their daily needs.
- Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
- Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
Personal Care Worker
CrewSharp
Brisbane, QLD
04.2023 - Current
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored and assisted residents through individual service plans.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help clients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help clients move around personal and public spaces.
- Maintained frequent supervision of residents unable to call for assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Support Worker
Supported Care
Caloundra, QLD
08.2022 - 05.2023
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Maintained record of daily individual activities, behaviors and pertinent incidents for client analysis and assessment.
- Drove clients safely to social activities and appointments.
- Checked medication schedules and client needs to enforce medication administration standards team-wide.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
NURSING ASSISTANT
REGIS AGED CARE
Maroochydore, QLD
03.2022 - 04.2023
- Provided quality support to residents with their day to day activities I.e general mobility,
- Worked collaboratively as part of the team and demonstrate team spirit
- Complete reporting and documentation according to the firm’s policies and procedures
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
OFFICE MANAGER
SHALFA HOLDINGS, LTD
01.2020 - 02.2021
- Managed budgets, appointment scheduling employee and event itineraries and accounts to improve productivity initiatives
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Maintained CRM database with customer updated and report generation
- Coordinated special projects and managed schedules
- Optimized organizational systems for payment collections, deposits and recordkeeping
- Managed office operations while scheduling appointments for department managers
- Oversaw quality control and productivity rates to increase revenue and production times
- Aggregated and analyzed data to administrative costs to prepare budgets for corporate level management
- Sourced vendors for special projects needs and negotiated contracts
- Compared vendor prices and negotiated for optimal savings
- Maintained computer and physical filing systems.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Education
Postgraduate: Master of Finance - Finance
GRIFFITH UNIVERSITY
BRISBANE, QLD06.2024
Graduate Certificate - Health And Wellness
ST. PAUL'S UNIVERSITY
NAIROBI06.2021
Bachelor of commerce - Finance
EGERTON UNIVERSITY
NAKURU05.2016
Skills
- Daily living assistance
- Cultural awareness
- Flexible and adaptable
- Assessing needs
- Networking with staff
- Self – motivated
- Quality of life guidelines
- Emotional and Social Support
- Social Perceptiveness
- Time Management
Referees
Konnor Bart
Regional Service Manager, Supported Care
Email: konnor@supported.care
Phone: 0422585587
Shanelle Chaytor
Enrolled Nurse, Arcare Aged Care
Email: shanellechaytor@hotmail.com.au
Phone: 0420730330
Sandesh Shritha
Registered Nurse, Regis Aged Care Kuluin
Email: sand.stha14@gmail.com
Phone: 0405172837
Anne Pascual
Registered Nurse, Arcare Aged Care
Email: annekristelpascual@gmail.com
Phone: 0420 435 665
Timeline
Personal Care Worker
Arcare Aged Care
05.2023 - Current
Personal Care Worker
CrewSharp
04.2023 - Current
Support Worker
Supported Care
08.2022 - 05.2023
NURSING ASSISTANT
REGIS AGED CARE
03.2022 - 04.2023
OFFICE MANAGER
SHALFA HOLDINGS, LTD
01.2020 - 02.2021
Postgraduate: Master of Finance - Finance
GRIFFITH UNIVERSITY
Graduate Certificate - Health And Wellness
ST. PAUL'S UNIVERSITY
Bachelor of commerce - Finance
EGERTON UNIVERSITY