MELODY SADLER-GRAY
Melbourne
Summary
Developed exceptional customer service and problem-solving skills in fast-paced hospitality environment. Positive, upbeat, and ready to bring friendly and approachable demeanour to customer interactions. Familiar with hospitality industry standards and adept at handling customer inquiries and complaints. Excited to meet new people and use these skills to work as part of a team in a different country.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Waitress/barista/bartender
Sandhurst Golf Club
10.2021 - Current
- Worked in a range of areas including the restaurant, bar, cafe and functions
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Crew Person/mcafe Barista
McDonald's
06.2017 - 10.2021
- crew trainer for 1 year. Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
Pre-service Teacher
Deakin University
03.2021 - Current
- specializing in health and physical education.
- Addressed individual students needs on placement by developing personalized learning plans based on assessment data analysis, resulting in improved academic performance.
Netball Umpire
Dingley Netball Association
02.2015 - 02.2018
- Navigated difficult situations using effective communication and explanation of game rules.
- Promoted a respectful atmosphere on court by enforcing sportsmanship standards among all participants consistently throughout matches.
Aerobics Coach
Mentone Girls Secondary College
02.2018 - 2019
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Volunteer Work
Local and Overseas
- Nepal (2018): Included work and construction within schools and surrounding areas to help make an contribution to their communities
- Vanuatu (2020): completed construction work in a small community to help provide housing and wellbeing within the area.
- Fundraising for the royal children's hospital (2008 - 2014): had a stall in our local shopping centre every year to help raise money for the children's hospital.
Education
Bachelor of Health And Physical Education
Deakin University, Fourth Year
Burwood, VIC10-2025
Year 7-12
Mentone Girl's Secondary College
Mentone, VIC11.2019
Skills
- Customer service
- Communication
- Teamwork
- Teacher
- Organisation
- Barista
Certification
- Certificate III in retail
- Barista certification
references
references can be provided upon request
Timeline
Waitress/barista/bartender
Sandhurst Golf Club
10.2021 - Current
Pre-service Teacher
Deakin University
03.2021 - Current
Aerobics Coach
Mentone Girls Secondary College
02.2018 - 2019
Crew Person/mcafe Barista
McDonald's
06.2017 - 10.2021
Netball Umpire
Dingley Netball Association
02.2015 - 02.2018
Volunteer Work
Local and Overseas
Bachelor of Health And Physical Education
Deakin University, Fourth Year
Year 7-12
Mentone Girl's Secondary College
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