Tiana Opray
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress/Barista/Bartender
The Shepparton Club
07.2025 - 10.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu selections and provided detailed descriptions of daily specials.
- Managed multiple tables efficiently while ensuring timely food and beverage service.
- Collaborated with kitchen staff to ensure accurate order preparation and delivery.
- Maintained clean and organized dining areas to enhance guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Inspected dishes and utensils for cleanliness.
Customer Service
Fun Planet
11.2024 - 09.2025
- Customer Service, Money Handling, Organisation and running of group games, Food Handling, General Cleaning
- Provided exceptional customer service to drive satisfaction.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card, and check transactions to complete customer purchases.
- Prepared food and drinks while following safe food handling procedures.
- Ensured safe food handling practices were followed, reducing risk of contamination.
Farm Hand
Rockwood Meadows
01.2024 - 2025
- Handling and final preparations of grain bagging to be sold to retail stores throughout the Goulburn Valley
- Maintained equipment by performing routine inspections and minor repairs.
- Trained new staff on safety protocols and farm procedures.
- Inspected finished products for defects, ensuring compliance with quality standards.
- Trained new employees on machine operation and safety protocols, enhancing team performance.
- Adhered to safety guidelines while performing tasks to maintain a safe working environment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Completed quick and safe threading and needling changing operations to keep production on schedule.
Education
Year 12 Certificate -
Greater Shepparton Secondary College
01.2024
No Degree - Responsible Service of Alcohol (RSA)
Best Restaurant Training
Shepparton, VIC03-2025
No Degree - First Aid Certificate
EduClick
Shepparton, VIC07-2024
No Degree - White Card
School Training Provider
Shepparton, VIC06-2024
Skills
- General Cleaning
- Friendly
- Money handling
- Punctual
- Customer service and communication skills
- Patience and empathy
- Teamwork and collaboration
- Machinery operation
- Heavy lifting
- Production speed
- Machine threading
- Sewing machine operation
Timeline
Waitress/Barista/Bartender
The Shepparton Club
07.2025 - 10.2025
Customer Service
Fun Planet
11.2024 - 09.2025
Farm Hand
Rockwood Meadows
01.2024 - 2025
Year 12 Certificate -
Greater Shepparton Secondary College
No Degree - Responsible Service of Alcohol (RSA)
Best Restaurant Training
No Degree - First Aid Certificate
EduClick
No Degree - White Card
School Training Provider