Mengyan Jiang
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Salesperson
EE Tobacconist
08.2023 - 04.2024
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Online Fulfillment Assistant
Myer Melbourne
10.2023 - Current
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
Allround
MetartWorld
04.2023 - 11.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Associate Consultant
Shoes&Sox
11.2023 - 02.2024
- Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Led various projects under guidance and supervision of chief consultant.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
Senior Product Specialist
Natuzzi
01.2022 - 04.2023
- Continually expanded knowledge of Furnishing product line.
- Assisted with demonstrations for Furnishing to showcase functionality.
- Created database of all equipment models and serial Numbers.
- Identified appropriate marketing channels and target customers for campaigns.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Collaborated with product development team to effectively modernize and update promotions.
Product Specialist
Luxottica
01.2021 - 01.2022
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of Optical & Sunglasses product line.
- Assisted with demonstrations for Optical & Sunglasses to showcase functionality.
- Created database of all equipment models and serial Numbers.
- Helped streamline repair processes and update procedures for support action consistency.
Buyer Supervisor
C&A
07.2018 - 01.2021
- Developed, implemented and managed operational goals and monitored achievements of performance and profit objectives.
- Monitored results of department through inspection, evaluation and analysis.
- Managed procurement and deliveries of materials, supplies and equipment.
- Recommended substitutions for appropriate considerations and analyzed quotes from vendors for unusual items.
- Created schedules while maintaining labor costs, meeting staffing objectives and achieving deadlines.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
- Reviewed online store's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
Education
Master of Global Business And Management - Business
Monash University
Melbourne, VIC08.2025
Bachelor of Science - Fashion Design And Engineering
Donghua University
Shanghai, China07.2015
Skills
- Multitasking Abilities
- Interpersonal Communication
- Clerical Support
- Planning and Coordination
- Problem-Solving
- Data Entry
- MS Office
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Organization and Time Management
- Cultural Awareness
- Google Workspace
Working Availability
Monday, Wednesday, Friday, Saturday and Sunday (including all the Public Holidays)
Hobbies
- Diving Lover
- Animal Lover
- Skiing Lover
Visa
500 Student Visa
Timeline
Associate Consultant
Shoes&Sox
11.2023 - 02.2024
Online Fulfillment Assistant
Myer Melbourne
10.2023 - Current
Salesperson
EE Tobacconist
08.2023 - 04.2024
Allround
MetartWorld
04.2023 - 11.2023
Senior Product Specialist
Natuzzi
01.2022 - 04.2023
Product Specialist
Luxottica
01.2021 - 01.2022
Buyer Supervisor
C&A
07.2018 - 01.2021
Master of Global Business And Management - Business
Monash University
Bachelor of Science - Fashion Design And Engineering
Donghua University
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